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Kindred at Home Information Technology Sr. Systems Engineer in Overland Park, Kansas

Job Description

I believe that better care begins at home.

Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

This position is responsible for the support and overall operation of the company’s information technology infrastructure including servers, storage, end user computing platforms and applications, network, telecommunications, phone systems, copiers, peripherals, and general technical support.

  • Adheres to Organization’s Policy and Procedures

  • Acts as a role model within and outside the Agency

  • Performs duties as workload necessitates

  • Maintains a positive and respectful attitude

  • Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas

  • Demonstrates flexible and efficient time management and ability to prioritize workload

  • Consistently reports to work on time prepared to perform duties of position

  • Meets department productivity standards

  • Participates in working groups, councils and committees.

  • Ensures compliance with rules and regulations.

  • Participates on committees, and special projects, and seeks additional responsibilities.

  • Accomplishes all tasks as appropriate.

  • Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation.

  • Maintains compliance with federal and state regulations.

  • Participates in administrative staff meetings and attends other meetings and seminars.

  • Performs other related duties as required and assigned

  • Consistently promotes the company’s core values.

  • Completes required Curo annual training.

Essential Functions of Position

This position is for a motivated, dynamic individual interested in working in an exciting, fast paced growth company. This position offers the prospective candidate tremendous variety in terms of technological experience and growth opportunities. Candidate must be able to work independently and in a team environment and possess strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff. Support of all information technology systems including but not limited to the following (Server and desktop Operating Systems, Networks, Databases, Appliances, etc.):

  • Server Administration:

  • Exchange

  • Active Directory and DNS

  • File and Print Servers

  • Administer the VMware ESXi server and VMware View desktop environments.

  • Documentation of processes, procedures, network diagrams, rack layouts, business continuity and DR plans, systems administration library, etc.

  • Networking:

  • Routing and Switching.

  • Traffic shaping

  • Manage carrier contracts and cost.

  • Security Implementation, Maintenance, and Monitoring:

  • Firewall

  • Antispam

  • Antivirus

  • Intrusion Detection Systems, IDS

  • Coordinate and provide oversight of all data center security (physical, environmental, and virtual, etc.)

  • Coordinate server, desktop, laptop, and point of care security.

  • Plan, direct, and oversee the backup, disaster recovery, and business continuance functions through the use of SAN, NAS, virtualization, etc.

  • Patching servers, laptops, network equipment, etc. to the latest hardware and software revisions.

  • IT Support:

  • Perform new hire and termination activities.

  • Provide basic administration of network accounts and passwords

  • Manage security groups, distribution groups, file system permissions, connecting and setting up hardware, workstations, and loading all necessary software.

  • Identify, evaluate, assess, procure, deploy, and recover server, desktop, laptop, and printer hardware.

  • Maintain a current inventory of IT assets, hardware and software as required.

  • Monitoring and maintaining technology for maximum access.

  • Night/weekend on call.

  • Miscellaneous

  • Administer the company’s phone systems including moves, adds, changes and deletes.

  • Plan, direct, and oversee special projects.

  • Develop strong working relationships with outside vendors in order to obtain favorable pricing and efficient support.

  • Making recommendations about the purchase of resources.

  • Identifying and preparing hardware for safe disposal including ensuring hardware is secured and stripped before disposal.

Required Skills

Specialized Knowledge/Skills:

  • Ability to work with confidential information

  • Candidate must be able to work independently and in a team environment

  • Must possess strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.

  • Detail- and deadline-oriented with the ability to prioritize and multi-task

  • Flexible and responsive to changing business needs

  • Experience building and Maintaining VMWare Horizon View environments.

  • Understands Networking and has experience with Dell Network switches and Fortinet products.

  • Has experience with dynamic routing protocols such as BGP and OSPF.

Education/Experience:

  • Bachelor’s degree in Management Information Systems or Computer Science is preferred and three to five years in a progressively more responsible support role.

  • Information Technology support role in a 300+ user environment is required.

  • Broad and in-depth experience in a Windows environment, VMware, and basic networking skills are mandatory as is demonstrated experience in managing projects.

  • Dedication to providing courteous, efficient, and accurate resolution for all support issues is a must.

License/Certification:

  • Valid driver’s license and insurance coverage

Training/Equipment:

  • Microsoft Windows 7, Microsoft Windows 10, Microsoft Office 2013, 2016, 2019

  • Microsoft Exchange and Outlook

  • Microsoft Server 2008 r2, 2012, 2016, 2019

  • VMWare ESXi 6.7, 7.0

  • Fortigate Firewalls (Preferred)

  • Fortinet Anti-Spam and URL Filtering (Preferred)

  • Storage Area Networks (Pure, Cohesity)

Work Environment/Physical Requirements:

  • Some stress may occur

  • Must be able to work some nights/weekends

  • Travel will be limited to 20%

  • While performing the duties of this job, the employee is regularly required to sit for extended periods of time, and to speak and hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Required Experience

MON

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Position Type

Full-Time/Regular

Tracking Code

68626

Job Category: Corporate - Accounting, Finance, HR, IT, Marketing

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