WellSky Corporation Implementation Consultant - Home Health and Hospice in Overland Park, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11268370 job id-2234932WellSky Hospice was built in collaboration with hospices to address the challenges agencies face every day. Our goal was to develop software that aligned with real world processes, and also made team members more efficient. The result is a comprehensive, integrated point-of-care and back-office hospice software solution that is intuitive, clear, and hassle-free. WellSky Home Health is the most widely used software in home health. We are passionate about helping our clients successfully increase their efficiency, grow profit, improve communication, and coordinate care for their patients. With a 99% client retention rate, we are the trusted partner for agencies across the country. Our Implementation Consultant (IC) is responsible for coordination and execution of project activities during implementation and training of software for our Home Health and Hospice domain. Ensure project success, satisfaction of contractual obligations, and transition of customers into a post-implementation customer support program during the professional services engagement. A day in the life! * Work directly with project managers, project teams and customer personnel coordinating implementation tasks through the life cycle of the project. * Conduct customer meetings to ensure the implementation tasks of phases are executed properly. * Deliver end-user training to maximize the use of their system. * Maintain accurate and timely documentation of worked time and other customer deliverables according to established standards and procedures to ensure proper billing and revenue recognition. * Lead requirements gathering sessions, including business process workflow design and mappingDo you have what it takes* * Possesses effective communication skills: oral, written, listening. * Work well with customers, promote a positive image of the company, strive to solve issues raised by the customers * Accountable to a team, work to meet established deliverables, appreciates view of team members, respectful * Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services * Displays ability to define a problem, develops workable and realistic alternatives, and selects appropriate alternative to resolve problem. Decisions made are generally correct, and the time taken to make such decisions is reasonable. * Technical aptitude to work with standard HIPAA EDI files format * Displays ability to effectively plan, organize and implement applicable tasks or projects in relation to established goals and objectives. * Knowledge of and ability to create, implement, evaluate and enhance internal control processes. * Manage compliance with WellSky HIPAA Privacy and Security Practices and all required regulatory processesJob Requirements: * 3-5 years relevant work experience in professional services, consulting or software services industry * Able to travel 20-30% * Able to transfer knowledge in workplace or classroom or instructional settings * Deep understanding of WellSky system administration and configuration. * Proficient Microsoft Office skills in Windows, Word, Excel, PowerPointDo you stand above the rest* * Bachelor s Degree in business or technical field is preferredWellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care - helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 customer sites around the world - including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. See job URL for more information and EOE statement.For more details see online:URLWellSky provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.