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UnitedHealth Group Front Pharmacy Technician - Temporarily Remote in Overland Park, KS in Overland Park, Kansas

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

*PLEASE NOTE The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.*

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. Here at OptumRx, we’ve earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. When you join us, you’ll be part of the UnitedHealth Group family of companies where you’ll have some of the best training and tools in the world.

As a Front Pharmacy Technician , you’ll be responsible for answering incoming calls and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you’ll discover the training, support and career opportunities you’d expect from a Fortune 5 leader.

This role is equally challenging and rewarding. You’ll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It’s a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life - saving medications in an accurate and efficient manner.

Primary Responsibilities:

  • Prescription Processing, interpreting prescriptions, create order, access/inputs/retrieve prescription information

  • Contact patients, pharmacies and doctor's offices when needed

  • Notify pharmacist of relevant clinical information gathered during calls to provider or patient

  • Document workflow outcomes as needed for performance reporting

  • Ability to recommend innovative solutions and share best practices to achieve deliverables

  • Ability to work independently and as part of a team with minimal supervision

  • Ask questions effectively to gain information or clarify understanding in order to ensure high-quality work

  • Ability to navigate ambiguity and change effectively

  • Utilizing available resources to ensure project is worked efficiently

  • Working Monday – Friday anywhere between 6:30 am – 8 pm for an 8-hour shift (will be consistent shift when it is determined)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • High School Diploma / GED or higher

  • Kansas State Pharmacy Technician license (or the ability to obtain within 30 days of hire)

  • Intermediate proficiency (or better) experience with Microsoft programs such as MS Word and MS Excel

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications

  • 6+ months of experience within pharmacy / prescription data entry experience

Soft Skills:

  • Must be able to multitask efficiently

  • Excellent problem-solving and communication skills

  • Flexible and responsive to changing priorities

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: health care, healthcare, Managed Care, Pharmacy Technician, Optum, OptumRx, UnitedHealthcare, pharmacy, pharmacy technician license, UnitedHealth Group, retail pharmacy, Overland Park, KS, Kansas, hiring immediately, #RPO

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