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Humana ECOM Change and Communications Production Development Professional 2 in Overland Park, Kansas

Description

The ECOM Change and Communications Organization Effectiveness Professional 2 optimizes the effectiveness of the company, business unit, and team, driving the transformational changes ECOM will have on the associate. This associate will analyze the associate experience of ECOM eligible associates and create strategies to transition associates to new models and ways of working with increased adoption and engagement, driving better business outcomes.

This key team member will coordinate logistics, set up, and production needs for all change and communications events, associate communications, and change plans as part of the implementation effort for the Enterprise Clinical Operating Model (ECOM).

Responsibilities

Location: work at home anywhere

The ECOM Change and Communications Production Development Professional 2 implements communications to increase employee awareness and knowledge of ECOM by identifying all logistical and production needs to fully complete communications and change forums/events. Supports decision making and determining objectives on the technical approach for production and logistics of all events and supporting communications.

To produce communications for ECOM, the ECOM Change and Communications Production Development Professional 2 is proactive in solving for production issues, highly organized in the management of key stakeholder schedules, is comfortable with running and managing large meetings, and collaborates with other stakeholders such as HR business partners.

  • Event production of regular ECOM webcasts

  • Manage implementation of ECOM associate communications

  • Monitor shared inbox and support responses, including management of FAQs

  • Support additional team needs, such as SharePoint maintenance and associate survey collection and associate feedback

Required Qualifications

  • Bachelor's degree or equivalent work experience

  • 3 or more years of experience in communications, marketing, HR, adult learning and/or change management

  • Strong communication skills both verbally and written

  • Detail oriented

  • Strong collaboration skills

  • Excited and passionate about work that drives associate experience

  • Comfortable working in an ambiguous environment

Preferred Qualifications

  • Change management certification

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours

40

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