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The Director, Event Operations will be responsible for implementing, leading and creative design of all Company hosted and attended events and/or meetings for the organization. They will also be responsible for all operational, implementation, and post-event activities. This role will plan and coordinate accommodations, venues, staffing, catering, transportation, and equipment for sound or video. They will also manage the budget and negotiate pricing with various vendors. Working with other departments within the organization is necessary to determine details such as the goal of the event and coming up with unique and innovative ways to promote the brand. Organization skills, an eye for detail, and the ability to multi-task, prioritize, and delegate duties are imperative. Excellent communication skills are required to create productive relationships within the company, vendors, and sponsors. This position involves close collaboration with multiple departments, both internal and external, to ensure the success of all QTS events. This role will also oversee the purchasing, housing and distribution of all swag for the company and events.

RESPONSIBILITIES: other duties may be assigned

• The Director leads the design and centralized event planning team in collaboration with leadership, which aligns with QTS’s mission and goals.

• Develop event reporting processes and tools to work cross-functionally to assess and improve event management and deployment.

• The Director leads the teams responsible for coordinating industry events and consults on events as needed. Has full responsibility and accountability for high-profile, C-level events.

• Leads Events team to administer all phases of the event department, including but not limited to planning, logistics, Run of Show, marketing, servicing and administrative procedures.

• Ability to suggest new and industry-leading trends and present to C-suite creative and innovative events for internal and external audiences.

• Run team meetings to establish a working relationship across the organization and lead team members through regular check ins

• Building out pre and post event processes and leads support.

• Developing event ROI model and managing event programs budget for individual events, ensuring compliance with QTS policies and processes.

• Ability to apply analytical and problem-solving skills.

• Produce and manage “Run of Show” at events.

• Lead the purchasing process and delivery of products for C-Suite, Sales and Facility teams through a variety of vendors.

• Oversee swag inventory and ensure appropriate levels by leading the sourcing suppliers, managing the fulfillment house, and overseeing the distribution of all promotional inventory.

• Source innovative and high-end gifts for CEO level clients

• Implement new tools to facilitate swag distribution.

• Travel as necessary to attend major QTS hosted events and tradeshows (approximately 40%)

BASIC QUALIFICATIONS

• Bachelor’s degree or professional equivalent experience

• Five plus years of management experience directly supervising an event planning function and team.

• Ten plus years’ experience managing special events, conference centers, stadium facilities, and/or similar large-scale, revenue-generating venue.

PREFERRED QUALIFICATIONS

• Ten plus years of management experience directly supervising an event planning function and team.

KNOWLEDGE, SKILLS, AND ABILITIES

• Experienced in organizing and managing events including conventions, corporate meetings, trainings, and other large-scale special occasions.

• Creative and innovative thinker.

• Previous supervisory/managerial experience and familiarity of budgeting and financial management.

• Experienced in the setup, execution, and teardown of events.

• Experienced working with labor unions.

• Excellent interpersonal skills with the ability to interface with all levels of the organization.

• Strong performance management and team-building skills.

• Excellent written and verbal communication skills

• Excellent collaboration skills with cross-functional organizations

• Strong organizational, project management and time management skills.

• Ability to assimilate and invest in a team concept.

• Experience managing multiple demands and changing priorities required.

• Must be proficient in MS Word and PowerPoint. Knowledge of presentation, database, and spreadsheet applications necessary.

• High level of professionalism needed. Tact, diplomacy, and the ability to exercise discretion and judgment in matters that are sensitive and confidential is required.

• Ability to travel and to work outside business hours as needed.

• Commitment to customer service (internal and external).

• Ability to operate under pressure, deadlines, and the demands of a busy office environment.

• Has solid executive presence, ability to effectively interact with executives within and outside.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

• This job may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.

At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.

We are powered by people.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting

• Every employee is bonus or commission eligible

• Generous PTO Accrual plus additional Paid Volunteer Days

• Paid Holidays Annually/Holiday compensation when worked

• Pet and Legal Insurance

• Q-Rest Sabbatical Program

• Q-Anniversary Service Award Program

• Parental Leave for primary and secondary caregivers

• Military Benefits Package

• QTS Charitable Matching Gift Program

• QTS Scholarship for Employee Dependents

• QTS Crisis Fund

• Wellness Program

• Tuition Reimbursement Program