Sprint Application Support Analyst II in OVERLAND PARK, Kansas
Application Support Analyst II
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6480 SPRINT PKWY
OVERLAND PARK, KS US
Req # :
Job Description :
Analyzes, diagnoses, and resolves problems across a portfolio of applications comprising an application system. Monitors, manages, reports on and maintain one or more applications to ensure application availability meets established SLAs of application users. Works on assignments that are moderately difficult, requiring judgment in resolving issues and in making recommendations. Receives little instruction on daily work, general instructions on newly introduced assignments. Provides technical expertise and value to implement, integrate and configure processes, applications, and scripts into an application system. Engage and contribute to analysis, design, test, and implementation of application functionality. Interacts with other groups and communicate with end-users and other stakeholders to provide timely and accurate information and status.
Will be required for Tier2 type of application support to triage production issues on a more technical level.
Proficient in Java and JBOSS
Expert in Oracle SQL databases
Three years data warehouse experience
Three years data mining experience
Experience on Oracle eBusiness Suite
Ability to work alternate shifts on an on call and/or rotating basis if needed
Must be a Dual or US Citizen
Good communication skills
Ability to work with vendors
Bachelor's degree and two years related work experience or six years related work experience post high school
Two years of systems related or technical support experience
This is a fiercely competitive industry, and Sprint employees all share a common job description: Beat our competitors by providing unrivaled service and value to our customers. Behind every decision we make, there is a passion and drive to develop technologies to enhance and simplify our customers' lives.
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law.
Equal Opportunity Employer/Disability/Protected Veterans.
Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. Sprint reviews applications for employment without regard to the applicant's race, religion, color, creed, gender/sex, gender identity, national origin, genetic information, ancestry, age, citizenship, marital status, sexual orientation, protected veteran status, disability or any other classification protected by Federal, state or local law. Sprint is a background screening, drug-free workplace.
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