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Berkley Account Manager- Express Accounts in Overland Park, Kansas

Intrepid Direct Insurance is a rapidly growing innovative direct-to-consumer commercial property & casualty insurance provider for auto aftermarket, fitness, and restaurant franchise concepts. We're a member of the W.R. Berkley Corporation, a Fortune 500 company, rated A+ (Superior) by A.M. Best. Located in Overland Park, KS, our 70+ team of insurance professionals, developers, and marketers are on a quest to redefine everything franchisees know about insurance. Our vision is to create the most efficient insurance experience for our customers leveraging technology and our deep knowledge of our customer’s needs. Our team is comprised of “A” level talent and innovative thinkers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.

If you like challenging the status quo, making a consumer’s life a little easier, or think maybe someday you’ll solve one of the world’s greatest challenges – you’ve found the right place. #LI-Onsite

As an Account Manager (aka Client Success Advisor), you'll help build on our success and propel us to expand into new verticals in the future. As a member of a rapidly growing company, you’ll have a wide range of responsibilities- from working closely with new client (commercial/franchisee) prospects to helping our current clients with their renewals, as well as daily service questions. You'll be the point of contact garnering information from clients, ensuring its accuracy for the Underwriters to generate quotes. You'll then partner with the sales team to prepare quote documents to be presented to both new and prospective clients. We'll rely on you to provide superior customer service to our clients for their Property and Casualty insurance needs.

In this role, you'll be part of a high-performing collaborative five-person team and work in our brand new 27,000 square foot office space located in Overland Park, KS. We're continuing to add talented and diverse professionals to enable us to grow and scale rapidly. Intrepid's created a fun and vibrant culture that has the energy of a start-up where people are encouraged to challenge the status quo, empowered to make a real impact while having the support of nimble leadership.

What you can expect:

  • Internal mobility opportunities – be a key person in our succession plan

  • Visibility to senior leaders and partnership with cross functional teams

  • Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent

  • Opportunity to lead change

  • Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, profit sharing, 401k, paternity leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

  • Become an insurance expert in Intrepid Direct’s customer risk types

  • Work directly with prospects to provide initial quotes, renewal quotes, and ongoing daily service

  • Assist in marketing and prospecting

  • Work with urgency to complete customer requests

  • Partner with Underwriting department to assist in risk selection

  • Provide outstanding customer service with each customer contact point

What you need to have:

  • Property and Casualty Insurance license required

  • Bachelor’s degree or equivalent industry work experience required

  • Insurance designations preferred, but not required

  • 3+ years of insurance experience preferred

What makes you stand out:

  • Customer service orientation: Takes responsibility for handling client requests and needs

  • Build sustainable relationships of trust through open and interactive communication

  • Excellent communication (verbal/written) skills

  • Pro-active and problem solving

  • Innovative mindset with the ability to contribution to our industry disruptor culture

  • Knowledge of commercial insurance and coverages, with desire to develop further knowledge

  • Background or familiarity with Restaurant business or ability to learn quickly

  • Ability to organize, multi-task, prioritize, manage time effectively and keen attention to detail

#accountmanager #senioraccountmanager #sraccountmanager #sraccountmgr #underwritingassistant #clientserviceadvisor #clientserviceadmin #accountexec #accountadmin

The Company is an equal employment opportunity employer.

Must be fully vaccinated and remain fully vaccinated against COVID-19*, unless prohibited by law.

*Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

Job ID: 2022-7668

Street: 5400 W 110th Street

Industry:

Financial ServicesInsurance

Seniority Level:

Associate

Job Functions:

AdministrativeAnalystCustomer ServiceGeneral BusinessMarketingOtherProduct ManagementQuality AssuranceStrategic Planning

Employment Type:

Full-Time

Additional Company Details: The Company is an equal employment opportunity employer.

Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19*, unless prohibited by law.

*Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

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