Olathe Medical Center Patient Access Representative in Olathe, Kansas
We welcome you to join the Patient Access team as a Patient Access Representative . You will be r esponsible for completion of front office tasks ensuring smooth and efficient patient flow and quality customer service. Tasks include greeting patients, verifying and updating patient information, scheduling and cancelling patient appointments, completing appointment reminder calls, answering phone, routing phone calls, collecting account copays and outstanding account balances, balancing of collected payments, reconciliation of appointments, and filing/scanning/copying documents and/or forms. Call Center assistance providing exceptional customer service to those calling Olathe Health Physician scheduling.
We are now a part of The University of Kansas Health System, read about our exciting future here (https://kansashealthtogether.com/) !
High School or GED Minimum
Any Job Related Experience Minimum
Previous Healthcare Experience Preferred
Utilizes work time effectively and efficiently to maximize productivity.
Regularly attends and consistently participates in scheduled meetings.
Focuses on the patient. Demonstrates positive customer service practices at all times.
Effectively communicates issues and/or concerns in a positive manner.
Displays flexibility and support during implementation of all new systems and processes.
View our Benefit Highlights (https://www.olathehealth.org/careers/associate-benefits/)
Why Top Talent Join Olathe Health?
EEO Employer M/F/Disabled/Vet