Olathe Medical Center Patient Access Representative - Emergency Care Center (ER) in Olathe, Kansas
Olathe Health is looking for dedicated and caring professionals to join our system! If you enjoy an environment of team oriented patient care and an excellent staff of co-workers, you have found the right place! Olathe Medical Center, Inc, a 300-bed general acute care facility is currently looking for a Patient Access Representative - ER to join our team.
Position Description: Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point of contact for our patients and visitors and customer service skills are monitored for excellence. They are held accountable for obtaining correct patient demographic and insurance information to ensure proper reimbursement is made to the hospital. Financial communication with patients will be handled in a positive and professional manner.
Position Requirements: Education: High School or GED 2 Year/Associate Degree - Preferred
Experience: Health Care Experience - Preferred
Knowledge, Skills: Customer Relations, Medical Terminology, Verbal Communication, Ability to Multi Task and prioritize. Organizational skills-Effective time management Efficient in computer navigation using laptop, scanners and desktops. Minimum Operate Office Equipment, Printers, copiers, faxes, scanners, multiple telephone lines