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Garmin International Outdoor Segment Quality Lead 1 in Olathe, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11372207 Do you have a passion for the Outdoors and enjoy experimenting with the latest consumer electronics products Do you enjoy solving problems and working with different business functions in a high-energy environmentIf so, Garmin is looking for an Outdoor Segment Quality Lead to partner with our product development teams to ensure and drive product quality for our coastal fishing, inland fishing, cruising, and sailing markets.? This individual will be responsible for leading efforts to address product concerns and driving improvements for our customers by working with our Engineering, Product Support, Operations and Marketing teams.?As a leading worldwide provider of navigation devices and wearable technology, our focus is on developing, designing and supporting superior products. Our advanced technology promotes performance, safety and ease of use in every market we serve. That makes us an engineering and technology company with a keen focus on recruiting talent in those fields. We literally do it all?in-house. We are looking for skilled, energetic individuals who want to join the quality team.? At Garmin, we work hard to provide our customers with quality products they can rely on.We?re seeking a segment quality lead who?s a technical problem solver, embodies independent drive, builds strong relationships, and takes personal ownership of their responsibilities.? This includes creation and maintenance of quality tools and methods as it relates to monitoring, responding, and preventing quality issues including input as the voice-of-the-customer across engineering and other internal departments. With an appropriate sense of urgency, the individual must be able to support product development, testing, user experience and return processes for continual improvement.?We are looking for a full-time Segment Quality Lead for our headquarters in the greater Kansas City area. In this role you will be responsible for investigating warranty returns by participating on cross functional teams of Engineering, Materials, Manufacturing, Customer Repair, and Process Engineering staff to identify and implement process and design improvements in order to continuously improve product quality. Other essential functions include: n n


+ Understand and apply quality tools to aid in data management and issue resolution

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+ Track quality issues across functional areas and work with product teams, suppliers and /or manufacturing to move issues to completion.

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+ Document and communicate lessons learned across functional teams? ?

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+ Advocate for Voice of the Customer metrics throughout design and development by participating in design reviews.

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+ Support root cause analysis of recurring quality failures and implementation of process and design improvements?

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+ Meet with Project teams to review product quality objectives and support implementation and verification techniques

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+ font style="font-size:medium;">Support and document quality meetings

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+ Act as the single point of contact for Voice of the Customer related communications within the organization?

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+ Know and understand organizational needs and quality objectives to support alignment throughout project lifecycles

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Due to the amount of resources and expense exhausted in training for this position, a minimum of one year from the start of this position will be required before an associate is eligible for a job transfer.?Equal Opportunity Employer?minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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