Robert Half Customer Service Support Lv2 in Olathe, Kansas
Description Opening Available for Customer Service Representative!
Robert Half is in need of an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / temporary position in Olathe, Kansas, this Customer Service Representative opportunity could be for you!
What you get to do every day
May support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Contribute accurate, friendly customer service in a timely fashion
Manage and place incoming telephone calls Requirements - Excellent oral and written communication skills
Strong Microsoft Office skills
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Deep understanding of deliveries
Earlier work involving About Time
Comprehension of enterprise resource planning
Well-founded grasp of Invoice
Wide ranging experience with supervising
Proven knowledge of procedures
Documentation experience preferred
Experience with Onboarding
Previous experience working with pricing
Solid understanding of Stakeholders
General familiarity with Microsoft Word
Prior experience with credit
Comprehensive knowledge of customer service
Expertise in communication
Foundational knowledge in Microsoft Office Suites
Practical knowledge of Email Correspondence
Microsoft Excel experience highly desired
Hands-on experience with Clerical Duties
Solid understanding of Answer
Expertise in Execute
Skills in Shipping Functions
Experience with Customer Support
Quality experience with Microsoft Outlook
Office Functions experience
Good understanding of Workstation Support
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Supportive, positive attitude with a professional demeanour applied to all tasks
Strong customer service and office administrative skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.