Jump Start Stores, Inc Store Manager - (McPherson, KS) in Mcpherson, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11523415
The Store Manager will plan and lead the daily operations of the convenience store in an ongoing effort to increase store sales and profitability.
+ Oversees the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience.
+ Recruits, hires, and trains staff.
+ Conducts performance evaluations that are timely and constructive.
+ Handles discipline and termination of employees as needed and in accordance with policy.
+ Develops and implements strategies to improve customer service and experience on an ongoing basis.
+ Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests.
+ Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
+ Develops metrics, milestones, and goals for employees; ensures goals are met.
+ Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions.
+ Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
+ Develops and/or implements inventory control and security systems.
+ Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required.
+ Performs other related duties as required.
+ Exceptional customer service and managerial skills.
+ Excellent verbal and written communication skills.
+ Excellent organizational and time-management skills.
+ Ability to prioritize tasks and to delegate them when appropriate.
+ Ability to understand, create, and implement a budget.
Education and Experience:
+ High School Education
+ At least two years of experience in retail administration preferably in convenience store management, with increasing levels of responsibility required.
+ Prolonged periods of standing and walking throughout the retail space.
+ Must be able to lift up to 40 pounds at times.
+ Must be able to bend, squat and safely climb a ladder/step stool