Job Information
Kansas State University Office Specialist II in Manhattan, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12889760
\ \ Office Specialist II\ \ Department: 3670055010 Health & Human Sciences Dean\ Job no: 516629\ Employment type: Staff Full Time (Unclassified - Term)\ Location: Manhattan, Kansas\ Worksite: On-site requirement\ Categories: Administrative / Professional\ Pay Grade: 05A\ \ \ About This Role:\ The Kansas Child Care Training Opportunities (KCCTO) team, within the College of Health and Human Sciences, is looking to hire an Office Specialist II to provide specialized administrative support to a grant-funded, statewide professional development project in the area of childcare and education that focuses on individuals and programs serving children aged birth to thirteen years. This position will be responsible for managing customer communications and will serve as the lead for customer service interactions related to KCCTO services. This position will report to KCCTO\'s Outreach and Engagement Program Coordinator.\ \ Specific duties include, but are not limited to:
- Answer incoming phone calls and monitor emails
- Connect customers with their course instructors, as needed
- Assist with various course processes, which may include processing requests for transfers, transcripts, and certificates
- Assist with course registration, enrollments, and completions
- Manage training rosters
- Assist with materials inventory
- Handle logistical arrangements for in-person trainings and events
- Direct work of student office assistant/s
- Other duties as assigned
\ Why Join Us:\ Kansas Child Care Training Opportunities, Inc. (KCCTO) is a state-wide training office dedicated to providing quality, accessible, professional development opportunities to family childcare providers, childcare center staff, and other early education professionals throughout Kansas. KCCTO is a sponsored project of Kansas State University and the College of Health and Human Sciences. The mission of KCCTO is to ensure high-quality early education and care through professional development and support for those who work with and on behalf of young children. KCCTO is the current contracted agency by the Kansas Department for Children and Families (DCF) for the Early Childhood Workforce Development Project.\ \ The College of Health and Human Sciences is home to six academic departments (Applied Human Sciences; Food, Nutrition, Dietetics & Health; Hospitality Management; Interior Design & Fashion Studies; Personal Financial Planning; and Kinesiology), the Center on Aging, Physician Assistant program, and a Nursing partnership with Wichita State University. The College enrolls more than 2,300 undergraduate and 400 graduate students and employs more than 115 full-time faculty members in teaching, research, and Extension positions (https://www.hhs.k-state.edu/). The College is committed to promoting research, scholarship, creative activity, and discovery with a strategic and cohesive focus on health and human behavior.\ \ Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, and paid time off (vacation, sick, and holidays). To see what benefits are available, please visit https://www.k-state.edu/hsc/benefits.\ \ We Support Diversity and Inclusion:\ Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.{target="_blank" rel="noopener"}\ \ Worksite Options:\ This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.\ \ What You\'ll Need to Succeed:\ Minimum Requirements:
- One year of relevant experience
\ Preferred Qualifications:
Associate\'s degree from an accredited college
Two years of experience working in an office setting that requires professionalism, teamwork, and confidentiality
Two years of experience managing multiple tasks or projects
Proficient in Microsoft Office Suite
Five years of experience working in a non-profit, multi-project, or technology-based program
Ability to develop and maintain professional relationships
Basic knowledge of early childhood and the childcare system, along with available resources
Experience directing the work of coworkers
Direct experience with childcare programs and the children and famil