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Kansas Department of Commerce IT Systems Intern in Manhattan, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11572476

As an IT Systems Intern, your knowledge of computers, technical know-how, and customer service skills will keep our company running smoothly. You'll work alongside a team of experts to troubleshoot hardware and software issues, provide detailed technical assistance to the end users of PCs, and maintain the servers and networks that form the backbone of our operations. Work hours for this position are 40 hours per week during summer and up to 20 hours a week during the school year.

What kind of person are we looking for?

If you have an eye for detail, a knack for solving complex problems, and you are comfortable communicating with teammates and end users, we think you would do well in this internship.

Primary Responsibilities:

+ Provide help desk assistance to end users for PCs, peripherals, phones, and software

+ Troubleshoot, repair, and reload/image new and used systems for deployment

+ Update hardware and software

+ Assist in maintaining system and network security as it applies to new, current, and terminated employees

+ Maintain an inventory of all owned software licenses and hardware.

+ Ensure zero tolerance software license compliance.

Physical & Work Requirements:

+ Must be able to lift 75 pounds

Required Background, Competencies & Expertise:

+ Familiarity with DHCP, DNS, Active Directory

+ Proven experience with troubleshooting PCs, peripheral systems, and software.

+ Ability to consistently deliver frequent and timely feedback that is clear, specific, and actionable

+ Currently pursuing a degree in a computer-science related field

Preferred Background, Competencies & Expertise:

+ Post-secondary education in Information and Network Technology or related field or equivalent work experience

+ CompTIA A+

+ Network+

What is the Manhattan office like?

Steel and Pipe Supply's corporate office is located on Poyntz Avenue near the public library of Manhattan, Kansas. The area is full of restaurants and shops, and is within easy walking distance of the mall. Most employees in the Manhattan office work in an open-plan office surrounded by meeting rooms and private offices. Since many employees have been around for a long time and know each other well, the office has a family-like atmosphere. Kitchenettes equipped with coffee, ice, and free healthy snacks are provided for breaks. Some employees keep food in these kitchenettes for lunch, while others prefer to go to local restaurants. Some employees also like to take short walks around the downtown area over the lunch hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/AA Minorities/Female/Disabilities/Veterans.