Goodwill of Western Missouri and Eastern Kansas General Manager in Manhattan, Kansas
The General Manager is responsible for the overall success of the store and the store’s contribution to the bottom line in support of the mission, as well as the oversight of the day to day store operation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintaining the appropriate ratios of expense, revenue and salaries
Meeting budget numbers
Maintaining appropriate security of cash and keys
Managing personnel in the daily completion of job duties
Development of management staff to ensure succession
Ensuring compliance to policies and procedures
Ensuring appropriate staffing levels in all areas of store operation
Managing the process to ensure maximum efficiency
Meeting production numbers as set by divisional management
Ensuring loss prevention and process flow guidelines are followed
Ensure all staff is properly trained on safety expectations and procedures
Oversee the physical safety of the back room and sales floor
Ensure communication of safety issues and concerns to ensure quick resolution
3 years of management experience
Effective management of processes and systems
Ability to recognize potential problems within systems and recommend appropriate solutions
Ability to make sound hiring decisions, recognize potential and develop staff appropriately
Professional, effective conflict resolution skills
Strong, prioritization, delegation and multi-tasking ability
Appropriate termination of non-performers, with required documentation
Ability to hold staff accountable to expectations and standards
Knowledge of product movement and warehousing
Knowledge of retail shopping environment
Comfort with handling cash and operation of a cash register
Understanding of the importance of the donor process and how it supports the mission
High school diploma or equivalent is preferred.
Solid comfort level with utilizing all aspects of computers to complete the job, not limited to;
POS at cash register
Windows environment and internet use
On-line training and web-based meetings
Familiarity with safety requirements in a warehouse/retail environment
Maintenance of valid drivers’ license, insurance and acceptable MVR
Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.
Our agency is evolving. We’re looking for new leaders and team members who want more than just a job.
Visit www.mokangoodwill.org to learn more about our agency.
Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.
External Company Name: Goodwill of Western MO & Eastern KS
Street: 421 E Poyntz