Job Information
Kansas State University Client Services Assistant in Manhattan, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12847416
\ \ Client Services Assistant\ \ Department: 3670080070 Veterinary Health Center\ Job no: 515521\ Employment type: Staff Full Time (Unclassified - Term)\ Location: Manhattan, Kansas\ Worksite: On-site requirement\ Categories: Veterinary Medicine\ Pay Grade: 04A\ \ \ About This Role:\ The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking applicants for a full-time Client Services Assistant. This position is responsible for providing quality client services in the Large Animal, Small Animal and Discharge Desk areas in the Veterinary Health Center, as well as providing clerical and administrative support for Client Services. Hospital mission includes requirement of providing quality medical services to clients and training for professional veterinary students. Client services must be provided in a professional manner, since first impression of service quality must be established at the time of initial contact to facilitate customer satisfaction, good will, and repeat customer business.\ \ Hiring for multiple shifts including evenings and weekends.\ \ Why Join Us:\ Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off - vacation, sick, and holidays. To see what benefits are available, please visit: https://www.k-state.edu/hcs/benefits\ \ We Support Diversity and Inclusion:\ Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.{target="_blank" rel="noopener"}\ \ Worksite Options:\ This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.\ \ Visit this link for K-State\'s guidance and policies on remote work and flexible work arrangements. Remote work agreements are required for all flexible work arrangements and are subject to review.\ \ What You\'ll Need to Succeed:\ Minimum Qualifications:
- Requires a high school diploma and one year of relevant experience.
\ Preferred Qualifications:
- A bachelor\'s degree or at least two years of post-high school experience.
- Experience in over-the-counter sales with related ability to accurately handle money
- Experience with data processing and personal computer usage
- Experience with veterinary hospital management program software, such as Instinct, will be an asset for this position
- Good public relations skills to include the ability to communicate professionally under stress.
- Working knowledge of medical terminology
- Computer skills, including knowledge of word processing computer software and medical database programs.
- Ability and skills to efficiently coordinate calls on a multi-line telephone system.
- Aptitude and accuracy with math skills including the ability to handle money
- Ability to collaborate with established procedures, protocol, and instruction from supervisor.
- Ability to complete data entry in computer systems accurately and in a timely fashion.
- Ability to apply skills of a service-oriented nature position to the public, faculty, and students in order to promote harmonious working relationships and excellen veterinary medical care for patients.
- Two years experience in clerical or office support work preferred.
- Training in general office practice.
\ Other Requirements:
- Applicants must be currently authorized to work in the United States at the time of employment.
\ How to Apply:\ Please submit the following documents:
- Resume
- Cover letter
- Contact information for three professional references
\ Screening of Applications Begins:\ Immediately and continues until position is filled.\ \ Anticipated Hiring Pay Range:\ \$15.00- \$16.00 per hour\ \ Equal Employment Opportunity:\ Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.\ \ Background Screening Statement:\ In connectio