CommunityAmerica Credit Union Wire & ACH Representative in Lenexa, Kansas
This position will be responsible for reviewing and processing all incoming and outgoing domestic and international wire transfers, ACH originations and Reg E disputes. This position will also be responsible for various other duties related to commercial members.
Review and process all incoming and outgoing domestic and international wire transfers.
Monitor and process ACH origination files for credit union commercial members.
Review and process ACH and check exceptions for credit union commercial members.
Review and process exceptions in Positive Pay for credit union commercial members.
Monitor and process chargebacks for credit union commercial members.
Adhere to critical timelines on completing assigned duties.
Adhere to established department procedures.
Develop an understanding and begin applying payment system rules and regulations needed to process wires, ACH, and Reg E disputes.
Partner with Accounting and Front-Line staff to ensure proper wire transfer entry and assist with questions.
Analyze wire requests for suspicious transactions. Partner closely with Fraud & Financial Investigations to review, when needed.
Make sound decisions that consider credit union risk and member service.
Backup other duties within the department.
Promote honest and open communication throughout the credit union.
Demonstrate behaviors that are consistent with the credit union’s values, philosophies, and leadership characteristics.
Other duties as assigned.
Education and Experience:
High School diploma or GED equivalent
1 year of previous banking/credit union experience
Previous wire experience preferred
Knowledge, Skills and Abilities:
Knowledge of financial institution operations processes.
Ability to multi-task and work in demanding environment
Ability to problem solve and use initiative.
Gives meticulous attention to detail and performs with a high degree of accuracy.
Knowledge of credit union services and products.
Ability to communicate effectively in writing and orally.
Ability to resolve interpersonal conflict and miscommunications.
Knowledge of spreadsheet software and ability to use word processing software preferred
Must be able to be bonded.
External Company Name: CommunityAmerica Credit Union
External Company URL: https://www.communityamerica.com/
Street: 9777 Ridge Dr