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Global Payments, Inc. Senior Product Manager in Lenexa, Kansas

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.


TouchNet, a leading provider of payment and credentialing solutions in the Higher Education space, is looking for a Senior Product Manager to lead product strategy, definition and execution for one or more products and solutions that impact multiple product development teams and/or business functions.

As a Senior Product Manager, you will take a hands-on role in the development of new products, evolving current products, and leading research for things like user experience, market trends, and competitive solutions. You will also serve as a product expert, working internally across departments to communicate product direction, educating team members on new features and functionality, as well as managing product plans, roadmaps and product launches.

The ideal candidate You will be an expert in technology products including micro-services, Restful APIs, Platform as a Service, cloud solutions, messaging, and other technologies necessary to create a world-class platform solution. Previous experience in higher education with a focus on Student AR or Finance is preferred. This position will report to the Head of Product Management within the Product and Program Management department.


  • Overseeing the future vision/development of TouchNet solutions, based on input from various sources, including:

  • Current clients

  • Sales

  • Professional Services

  • Senior Management

  • Business Development

  • Software Development

  • Presenting product goals/plans to leadership team

  • Documenting business requirements

  • Prioritizing development items based on product goals

  • Working closely with development and UX teams throughout the development lifecycle

  • Communicating product updates/plans internally and to the client base

  • Managing product feedback post-release (internal and external)

  • Post release review of product acceptance, quality

  • Participate in sales demonstrations and webinars


  • Proven working experience in software Product Management or equivalent. eCommerce experience preferred.

  • Excellent written, verbal, and presentation skills

  • Excellent teamwork skills

  • Ability to influence cross-functional teams without formal authority

  • BS/BA Degree

  • Occasional Travel

  • Experience with an Agile software development processes

  • Experience with JIRA, Aha!, OKRs is a plus

About TouchNet

TouchNet is a leading provider of integrated, comprehensive, and secure commerce and credential solutions for colleges and universities. Institutions of higher education rely on TouchNet to unify and secure payments, permissions, and other related business transactions campus-wide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance, while providing greater operational efficiencies and self-service access to real-time information. TouchNet is a Global Payments company. (NYSE: GPN)

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.