Global Payments, Inc. Program Implementation Consultant in Lenexa, Kansas
TouchNet, a Global Payments Company, is seeing a Program Implementation Consultant to join our team! In this role you will manages implementation and conversions of enterprise-wide and cross-functional strategic initiatives with varying size and complexity. Defines problems and scope parameters of implementations, developing solution specifications, developing an implementation plan, timetable and milestones, identifying structures of authority and processes for decision making within the implementation/components, and ultimately managing the execution of the plan and post implementation evaluation of outcomes.
Direct large-scale, complex projects that may involve multiple internal and external stakeholders
Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts
Delivers new and additional business and products to clients and establishes vendors on TouchNet systems
Leads and influences members of his/her Program to support the implementation of complex project implementations.
Partner with business sponsors to define success metrics and criteria
Responsible for building strong Client and Partner relationships during the Program Implementation.
Uses metrics to forewarn of problems and to measure progress.
Assess and resolve all high priority project risks as they are encountered
Ensure all projects adhere to project methodology compliance standards set by the company
Continually update relevant business stakeholders of project status and periodically publish project status reports
Ensures the timely and accurate internal and external communication of status, including risk assessment information for complex projects.
Communications may involve formal and informal verbal presentations and/or written management reports or summaries to large groups and executives.
Define and track project milestones while developing, maintaining, and reporting on an overall and integrated delivery plan
Ensure all projects meet success parameters and ROI targets stated in the business case
Ensure end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
Assist, share learning, and mentor others within the PMO regarding standards, organizational understanding, and relationship building to promote the successful delivery of projects
Strong project management skills, including the ability to prioritize work and meet deadlines
Strong planning, organizational, and leadership skills, including the ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, and execute with limited information and ambiguity
Excellent problem-solving and critical-thinking skills, including the ability to remove barriers and enable teams to complete their objectives
Strong verbal and written communication skills, including the ability to communicate at all levels with clarity and precision
Strong influencing and negotiation skills, including the ability to navigate in a highly matrixed organization effectively
Strong interpersonal skills, including the ability to make effective presentations, and proven ability to quickly earn the trust of sponsors and key stakeholders
Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability
Ability to quickly build rapport and strong relationships with others
Ability to establish a wide and effective peer network across the organization
Sound business and technical acumen
Bachelor’s Degree or relevant experience in lieu of a degree may be considered
5+ years of project manager experience in managing projects and/or small programs in a large operating environment
Demonstrated, applied experience establishing and delivering complex projects
Extensive knowledge and expertise in the use of project management methodologies and tools
Experienced in working with stakeholder to manage their expectations and engaging them to address project issues
Two to four years of supervisory experience (preferred)
Scaled Agile Framework (SAFe)
High volume payment transaction processing environments and products
PMP/PMI Certification preferred but not required
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Our technologies, partnerships and employee expertise enable us to provide a broad range of products and services that allow our customers to accept all payment types across a variety of distribution channels in many markets around the world.
Headquartered in Atlanta, Georgia with more than 8,500 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.
Why Work for Global Payments?
Corporate citizenship is fundamental to our values
Real opportunities to grow professionally
Collaborative, friendly work environment
Relaxed, casual dress code