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Global Payments, Inc. Director, Sales in Lenexa, Kansas

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

TouchNet, a Global Payments Company is seeking a Director, Sales to join our team!

The Director of Sales – Expansion Accounts has primary responsibility to drive bookings of new solutions to TouchNet’s existing customer base to meet corporate goals. The Director of Sales will directly lead a team of sales people who call on existing accounts, selling a broad solution set while utilizing corporate sales methodologies and best practices. Working with existing customers, he or she will be required to be knowledgeable in a range of TouchNet and OneCard software solutions, hardware solutions, and the global university commerce space. Responsibilities will include sales enablement/coaching, sales process improvement, ensuring compliance within corporate sales technology (Salesforce.com, Pardot, and others), bridging gaps between functional areas of the company, and improving the operational effectiveness of the sales team. The Director of Sales must be highly proficient in critical thinking, communication, leadership, coaching, and presentation skills.

Major Job Duties/Responsibilities:

The Director of Sales will develop and implement sales strategy, monitor/analyze sales activity against goals, and lead their respective sales department.

Sales Leadership

  • Meet and exceed sales bookings targets and accomplish corporate objectives

  • Support, enable and drive the sales team to sell better, faster, and more efficiently

  • Leverage data analytics extensively to influence sales tactics and strategies for the sales team.

  • Develop and coordinate sales selling cycle and methodology within sales team.

  • Collaborate with company marketing organization to identify and develop new campaigns, programs, and efforts to drive team success

  • Assist in the administration of sales compensation and incentive plans, and assist in the development of sales promotions to drive specific behaviors.

  • Team with and coordinate efforts with internal Client Services Organization to drive the best support outcomes for our existing accounts

  • Directly manage major and critical developing client accounts and coordinate the management of all other accounts by the sales team

  • Engage with the Executive Management Team to develop strategic business plans for the respective sales team

  • Recruit, train, supervise, and evaluate sales team staff

  • Define and monitor the KPIs necessary to improve sales processes and performance, and assist with onboarding and training new sales reps to ensure quick time to productivity.

  • Work with peers in Marketing, Product Management, Business Development, and Services/Support to optimize market penetration, solution delivery, and market preparedness.

  • Leverage Product Management/Marketing resources to help produce knowledge base(s), content assets, and sales tools for use both internally and externally.

Qualifications/Educational Requirements:

  • 10+ years relevant experience in sales and sales leadership

  • Ability to translate sales strategies into actionable deliverables for the sales team.

  • Extensive experience implementing, administering and/or using Salesforce.com.

  • Ability to manage multiple priorities/tasks and strong project management skills.

  • Experience at high growth SaaS or enterprise software company.

  • Track record of driving performance by working cross-functionally with Marketing, Product Management, Business Development, and Finance.

  • Strong interpersonal skills that foster positive working relationships across the organization.

  • Proactive, detail-oriented, with a high regard for quality and consistency of communication.

  • Excellent verbal and written communication skills.

  • Frequent travel within the continental United States and Internationally may be required

Education and Background:

  • B.S. degree is strongly preferred.

  • Focused on achieving defined results, and exceeding goals and objectives.

  • Ability to work with a diverse team in a fast-paced environment.

  • Enthusiasm and the ability to thrive in an atmosphere of constant change.

  • Excellent computer skills (Salesforce.com, Google Suite, Microsoft Office, inclusive of Word, Excel, PowerPoint).


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

About Us:

TouchNet is a leading provider of integrated, comprehensive, and secure commerce and credential solutions for colleges and universities. Institutions of higher education rely on TouchNet to unify and secure payments, permissions, and other related business transactions campus-wide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance, while providing greater operational efficiencies and self-service access to real-time information. TouchNet is a Global Payments company. (NYSE: GPN)

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.