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Merck Dairy Technical Services Manager (CO, KS, TX, NM) in Lenexa, Kansas

Job Description

New hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law.

This position is responsible for providing technical support to Sales and Marketing for Animal Health products specific to the US Ruminant business, with a primary focus on the Dairy Industry. Responsibilities include providing technical support for Ruminant products and programs, including response to product inquiries and adverse reports in accordance with internal, FDA, CFIA and USDA regulatory policies. The position will require developing trial protocols, monitoring and summarizing clinical and marketing support trials specific to dairy animal health. Position will be required to maintain contact with key industry professionals to include academic, veterinary related individuals or groups. Additional duties will include attending and presenting in prominent industry scientific meetings.

  • Deliver a high level of technical expertise, service and support to our company's Dairy sales in North America. Assure those services are provided within corporate objectives and within budget guidelines.

  • Technical service includes but is not limited to: involvement in the development of new products, development of vaccination programs and protocol for use of pharmaceuticals, product use directions, adverse event reporting, dealing with dairy health issues in customer’s operations, customer complaints and education on new products from our company.

  • Travel will compose at a minimum 50% of incumbent’s time. Travel responsibilities will be prioritized by value of customer and return of travel investment.

  • Participate as a scientific speaker on the agenda of key Dairy industry meetings where needed by communicating non-proprietary company research and representing our company as a source of highly valuable technical expertise.

  • Assist research and development team with product evaluation, licensing trials and product development for all our company products. Perform field trial evaluation of newly license products to offer technical support information for those particular products.

  • Obtain information regarding customer needs through various channels, networking and customer visits, providing feedback to prioritize research and development needs

  • Work with the marketing team on key business initiatives to aid in development of technical and marketing brochures for our company products.

  • Act as a liaison between prominent researchers in university, government and private settings to supply our company with stream of information regarding innovative products and developments within the research world.

  • Communicate between various Internal departments such as Global, R&D, business development and marketing to improve innovation pipeline, current and future products, and additional label opportunities.

  • Provide Sales force training as well as guidance on product implementation for external customers.

Position Qualifications : (please provide below)

Education Minimum Requirement:

  • Must have a Doctor of Veterinary Medicine (D.V.M) degree or PhD in dairy specific animal science.

Required Experience and Skills:**

  • Must have minimum of 3 years related dairy cattle veterinary and/or animal science experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills.

  • Ability to work in a team environment

  • Good leadership skills

  • Ability to digest extremely technical information and present it in understandable terms to lay people.

Preferred Experience and Skills:

  • Field experience in dairy cattle production and/or ruminant medicine preferred

  • Ability to analyze dairy records (i.e. DairyComp 305, DHIA plus, PCDart etc)

  • Experience with dairy sensor technologies and use of data to make management decisions

  • Fluent in English and Spanish

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

Secondary Language(s) Job Description

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

EEOC GINA Supplement​

OFCCP EEO Supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Remote Work


Not Indicated

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID: R125186