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5 STAR STAFFING SOLUTIONS LLC Customer Service Representative in Lenexa, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12023036


+ Answer all questions, calls and emails in a timely manner.


+ Ability to navigate AS400.


+ Able to articulate e-mail, fax, and verbally communicate in a clear and concise manner.


+ Order entry.


+ Order status.


+ Provide product information and pricing.


+ Process credits, return authorizations and factory charge backs.


+ Submit changes or cancellations on orders.


+ Tracking shipments.


+ Review of daily reports.


+ Document filing.


+ Monitoring stock levels.


+ Track inventory, budgets, catering supplies, etc. to ensure the Showroom is prepared for all activities.


+ Provide issue resolution to customers and ensure key information is documented in our customer and ordering system.


+ Communicate with dealers, vendors, distribution centers, and designers using positive and professional email etiquette and phone skills.




Requirements:


+ Superior verbal and written communication skills with a strong ability to solve problems effectively and efficiently


+ Strong attention to detail, ensuring purchase orders are placed in a timely manner and any questions regarding purchase orders are handled properly


+ Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals

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