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TrueAccord Customer Engagement Specialist - Collections in Lenexa, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11567493

Why TrueAccord?


TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.


The Role: We are looking for highly motivated Customer Engagement Specialists to join our Engagement Team. Our Customer Engagement Specialists play a critical role in the success of our business; ensuring that our customers receive the best possible experience in accordance with our mission. They work closely with our customers to develop solutions that resolve debt and promote financial health. In addition, this role will work closely with all TrueAccord teams to improve our platform by providing valuable feedback on product performance.


Come join a fast growing startup with lots of opportunity for growth!


What TrueAccord offers you + Culture & Benefits


TrueAccord is headquartered in San Francisco and opened a new office in Lenexa, KS in April 2019. We offer a healthy work environment that continuously builds an inclusive & diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change (and a strong Giphy game). We promote work/life harmony and increased productivity. Company events are held for all our teams to come together, have fun and learn about one another.


Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.


Our Dedication to Diversity & Inclusion


TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this make us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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