



Job Information
Children's Hospital Association Coordinator, Education in Lenexa, Kansas
Job Descriptions:
WHO WE ARE
CHA advances child health through innovation in the quality, cost, and delivery of care. Representing 220 members, CHA is the voice of our member hospitals nationally. These hospitals are essential providers, setting the standard for the highest quality pediatric care while training the next generation of pediatricians. With its members, CHA champions policies that enable pediatric hospitals to better serve children; leverages its position as the pediatric leader in data analytics to facilitate national collaborative and research efforts to improve performance; and spreads best practices to benefit the children of our nation. CHA has offices in Lenexa, KS, and Washington, DC.
Visa sponsorship is not available for this position.
Job summary
Contributes to a team responsible for organizing conferences and educational programming that helps CHA members network, share best practices and learn about important aspects of pediatric health care. Activities may include meeting preparation and support, member and CHA staff communication, and project management.
Culture & Values
Each person at CHA plays an important role in sustaining our culture by living our values and demonstrating it through our daily interactions with one another:
We serve with purpose and passion
We collaborate to have a greater impact
We are trustworthy
We embrace change with optimism and hope
We are responsible stewards
We are guided by our values and each person integrates them into their work by:
Recognizing contributions to both CHA work and in support of organizational values
Nurturing our teams’ connections to each other and to our progress
Providing coaching and feedback, managing workload, resolving conflict and empowering teams
Encouraging behaviors that support our values
Essential duties and responsibilities
SUPPORT CONFERENCE ACTIVITIES
Manage conference projects, including:
Create meeting evaluations using survey tool
Organize meeting content for distribution
Execute and communicate outcomes to team members
Create conference learning guide in collaboration with the Communications and Marketing team
Create marketing lists for email communications to members
Communicate and work with speakers
SUPPORT TO FORUM ACTIVITIES
Manages assigned forum and/or conference projects, including:
Scheduling conference calls and webinars
Managing annual invoice process
Creating meeting evaluations
Organizing meeting content for distribution and application of continuing education credits
Executing and communicating outcomes to team members
Communicating and working with industry experts and presenters
EXECUTE PROGRAM DELIVERABLES
Coordinate meeting needs, including:
Manage meeting registration
Create and manage customized project checklists
Prepare meeting documents and meeting packets
Assist internal stakeholders to deliver CHA work and outcomes before, during, and after programs including participating in staff conference orientations and training
Partner with Event Services staff, providing necessary program information for logistical arrangements including onsite signage
Responsible for on-site meeting activities and logistics as assigned, including:
Setting up equipment
Working with personnel at meeting facilities (e.g., hotel personnel)
Supporting forum meetings and conference learning sessions
Contribute to conference and session evaluation process and participate in post-conference analysis with staff planning committees
Responsible for logistical coordination and support for program deliverables, including webinars, conference calls, projects, etc.
Use technology platforms to maintain or update information including:
Website content
Survey creation
Customer Relationship Management tool (CRM)
Webinar products
Conference platform including call for proposals, review of abstracts and speaker information
PROVIDE CUSTOMER SERVICE TO PROGRAM PARTICIPANTS
Develop professional relationships with members through communication channels, active problem solving and networking at CHA meetings and events.
Serve as a communication liaison for Education staff and CHA, including:
Respond to member requests
Interact with a variety of outside contacts, such as the offices of hospital senior executives, hospital staff, consultants, vendors, expert panel participants and meeting speakers
Support CHA needs through a variety of administrative projects.
Required Experience:
Qualifications
Education:
Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:
- High school diploma or equivalent required. Additional education via college coursework, business school, or undergraduate degree preferred.
Qualifications and skills:
Minimum of two years’ experience supporting a senior manager; five years’ experience preferred
Experienced in managing and supporting multiple projects at the same time
Ability to effectively handle stress and deadline-oriented situations
Ability to work independently and in a team environment
Good telephone techniques
Excellent problem solving, self-motivated and resourceful
Excellent organizational skills; must be detail-oriented and thorough, prioritize effectively
Excellent grammar and proofreading skills
Excellent written and oral communication skills
Excellent time management skills
Accurate typing and data entry skills
Advanced personal computer skills including knowledge of Internet, Microsoft Word, Excel, PowerPoint, Outlook, and Zoom applications
Ability to use basic office equipment
Licenses / Certifications
- None
Physical requirements
Extensive periods of sitting and keyboard/computer work
Communicates in person, via email and over the phone
May on occasion be required to lift packages up to 25 lbs.
Travel: Up to 10%
General office environment
Regular and predictable attendance
Direct reports
None
Keyword: Coordinator, Education
From: Children's Hospital Association