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Conduent App Dev & Support Engineer II in Lebanon, Kansas

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

3rd Shift 9pm - 7am, will include one weekend per month, rotating schedule, work schedules are 10 hour nights for a 4 night period

Job Responsibilities will include, but not limited to:

  • Production Job monitoring- Ensuring all scheduled jobs run on time to completion

  • System Monitoring - Windows and Linux environments

  • Execution and Construction of SQL Queries

  • Windows Administration Tasks

  • Facilitate any systems outages and minimize downtime / impact

  • Create / Manage / Resolve Escalation in Ticketing System

  • Issue escalation and resolution

Minimum Requirements that must be reached:

  • Associates Degree in Computer Science or a minimum of5-8yrsjob experience working in the IT Industry providing computer support.

  • Excellent written and communication skills in English

  • Excellent Organizational Skills

  • Customer Service focused Skills and willingness to learn and improve those skills

  • Excellent work attitude

  • Customer first attitude

  • Ability to learn how to work & plan with the various cross-functional groups (development teams, other integrated support teams, customers who receive our software) across the service

  • Ability to multi-task and put extra effort in to get the job done if needed

  • Demonstrate Problem Solving and Documentation Skills

  • Ability to quickly grasp new technical concepts in a rapid pace environment

  • Must have genuine enthusiasm and passion for technology, its application to solve business problems, and ensuring support application is the best in can be

  • A basic to good understanding of Application Technologies (Operating Systems, Networking Systems, Databases Operations, etc.)

TechnicalSkills:

  • Advanced Knowledge of Microsoft Windows Operation System Platforms (Both Client and Server)

  • Intermediate Knowledge inUNIX Server Admin Skills

  • Intermediate Knowledgeof Oracle or other Relational Databases

Preferred Skills:

  • Good Troubleshooting skills (Reading and Analyzing System Log Files, Issue Replication, etc.)

  • Background in Tech Writing or Documentation

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

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