Conduent App Dev & Support Engineer II in Lebanon, Kansas
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
3rd Shift 9pm - 7am, will include one weekend per month, rotating schedule, work schedules are 10 hour nights for a 4 night period
Job Responsibilities will include, but not limited to:
Production Job monitoring- Ensuring all scheduled jobs run on time to completion
System Monitoring - Windows and Linux environments
Execution and Construction of SQL Queries
Windows Administration Tasks
Facilitate any systems outages and minimize downtime / impact
Create / Manage / Resolve Escalation in Ticketing System
Issue escalation and resolution
Minimum Requirements that must be reached:
Associates Degree in Computer Science or a minimum of5-8yrsjob experience working in the IT Industry providing computer support.
Excellent written and communication skills in English
Excellent Organizational Skills
Customer Service focused Skills and willingness to learn and improve those skills
Excellent work attitude
Customer first attitude
Ability to learn how to work & plan with the various cross-functional groups (development teams, other integrated support teams, customers who receive our software) across the service
Ability to multi-task and put extra effort in to get the job done if needed
Demonstrate Problem Solving and Documentation Skills
Ability to quickly grasp new technical concepts in a rapid pace environment
Must have genuine enthusiasm and passion for technology, its application to solve business problems, and ensuring support application is the best in can be
A basic to good understanding of Application Technologies (Operating Systems, Networking Systems, Databases Operations, etc.)
Advanced Knowledge of Microsoft Windows Operation System Platforms (Both Client and Server)
Intermediate Knowledge inUNIX Server Admin Skills
Intermediate Knowledgeof Oracle or other Relational Databases
Good Troubleshooting skills (Reading and Analyzing System Log Files, Issue Replication, etc.)
Background in Tech Writing or Documentation
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .