Marsh & McLennan Companies Account Manager - R_110937 in Leawood, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11392199 Marsh is seeking candidates for the following position based in the Overland Park office:
What can you expect?
+ Add value as a key contributor, building strong customer relationships and maintaining customer retention
+ Spend time consulting customers on products
+ Work with business contacts both internal and external to resolve customer issues, improve customer experience, or coverage offering
What is in it for you?
+ Opportunity to work for a global company with a dynamic culture
+ Excellent benefits
+ Strong team-oriented environment
We will count on you to:
+ Perform critical client functions, including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across supported product line
+ Build and maintain relationships with clients to provide best in class service to drive growth and retention
+ Serve as a client contact for day-to-day needs and answers standard client questions to improve the client experience
+ Work closely with external and internal business partners to provide customer feedback and at times partner in creating resolutions
+ Keep abreast of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients
+ Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final policy
What you need to have:
+ HS diploma or GED
+ 2+ years client and customer service experience
+ Property & Casualty license OR be able and willing to obtain within 30 days of hire (will require licensing in all 50 states within 90 days of hire)
+ Proficiency with MS Office Suite
+ Ability to work an 8 hour shift within the hours of operation; 8am - 5pm Monday-Friday
What makes you stand out:
+ Organization and prioritization with the ability to multitask and work in a fast paced environment
+ Proven sales ability in a phone based environment
+ Ability to effectively build relationships and problem solve
+ Keen attention to detail with a focus on accuracy
+ Excellent verbal and written communication skills
Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal
Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).
Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity.
Marsh & McLennan Companies and its Affiliatesare EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.