Job Information
The Clorox Company Human Insights Manager in Kansas
Make your mark
At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.
Job Overview/Summary
This position is responsible for leading consumer and market intelligence work for the International Division across all Clorox brands, categories, and geographies.
This person will be an insights expert who approaches challenges with strong cultural, consumer, marketing, and business acumen. They will be curious and analytical, with the ability to quickly translate data from multiple sources into insights and business recommendations that will drive growth for our brands. This person will work with Human Insights colleagues and business partners to prioritize, plan, and execute learning efforts that support critical business needs. They will be responsible for representing the voice of the consumer and ensuring that business decisions are human-centered.
Currently, due to COVID, this role does not require travel. Post-COVID, travel is expected 10% of the time.
Key Responsibilities
International Research
Responsible for developing and delivering insights to enable business growth through primary, syndicated, and existing research.
Manages relationships with research vendor partners. Find new partners to work with as required by project objectives.
Ensures the business has a complete view of the consumer, and that this view, along with market dynamics, is leveraged for business decisions.
Champions the development of fact-based strategies that provide deep and broad-based consumer and marketplace knowledge.
Team and Capability Development
Build an effective HI organization: active integration of insights across insights verticals (consumer, analytics, syndicated) and partners with region leads (Canada, Latin America, Asia and AMEA)
Fully engage with cross-functional partners to establish a productive culture of engagement with insights and analysis
Participates in training and team building activities, community of practice
Build & improve capabilities of international HI through integration, data management, & developing new capabilities.
Key Skills, Abilities and Experience Required
Skills and Abilities:
Language - completely fluent (speak/read/write) in English, additional languages a plus
Business Acumen - strong understanding of business fundamentals and passion to play an active role in helping business partners drive growth
Strong leadership skills - develop a vision and persuade people to follow it
Results Orientated - proven driver of business impact (i.e. driving insights to action)
Courage - willing to speak up and take an unpopular stance
Synthesize - ability to synthesize and integrate data from a variety of sources into a cohesive perspective to drive business impact
Communication - strong written, verbal, and persuasive skills
Collaboration - ability to work across different teams to effectively drive results
Technical skills - strong research skills and critical thinking ability; must have experience with traditional market and consumer research sources: quantitative, qualitative, syndicated data
Organizational skills - ability to stay organized, multi-task, adapt, and manage time effectively
Problem-solving - ability to think creatively to solve problems
Agility/Flexibility - ability to quickly adapt to shifts in work priorities and the needs of business partners
Presentation skills – ability to present to key stakeholders & business partners both in-person & remotely; clearly articulate recommendations & link to business strategies
Curiosity - passion for understanding human behavior, a lifelong learner (always looking to learn new things), and culturally inquisitive (passion for learning about people and cultures that are different from their own)
Demonstrated Ability:
Integrate multiple data sources and points of view to craft a recommendation that is stronger than the individual inputs
Influence business leaders to adopt a new point of view
Leverage consumer insights to drive differentiated brand strategies for marketing and product innovation
Required Education
Bachelor’s Degree, College Diploma, or Equivalent
More about Marketing
Marketing is a powerful growth engine for Clorox. We create winning ideas that drive consumer value and energize our brands and businesses around the world. Consumers are at the center of everything we do, and our brand teams translate passion for the consumer into business results. We use consumer insights to develop and implement marketing plans, create and evaluate business-building projects, and inspire new product development opportunities. Join our team to help us develop human-centered, technology-enabled, purpose-driven brands.
More About Clorox
The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with approximately 8,800 employees worldwide and fiscal year 2020 sales of $6.7 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products;
Pine-Sol® cleaners
Liquid-Plumr® clog removers
Poett® home care products
Fresh Step® cat litter
Glad® bags, wraps and containers
Kingsford® charcoal
Hidden Valley® dressings and sauces
Brita® water-filtration products; Burt's Bees® natural personal care products
RenewLife® digestive health products
Rainbow Light®, Natural Vitality™ and NeoCell® dietary supplements.
The company also markets industry-leading products and technologies for professional customers, including those sold under the CloroxPro™ and Clorox Healthcare® brand names. Nearly 80% of the company's sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiters via unsolicited texts during these uncertain times.
Making a positive impact
Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The company has been broadly recognized for its corporate responsibility efforts, named to the 2020 Axios Harris Poll 100 reputation rankings, Barron's 2020 100 Most Sustainable Companies list, and the Human Rights Campaign's 2020 Corporate Equality Index, among others. In support of its communities, The Clorox Company and its foundations contributed more than $25 million in combined cash grants, product donations and cause marketing in fiscal year 2020. For more information, visit TheCloroxCompany.com at http://thecloroxcompany.com/ , including the Good Growth blog, and follow the company on Twitter at @CloroxCo
The Clorox Company and its subsidiaries is an EEO/AA/Protected Veteran/Disabled/LGBT employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled