Job Information
Synchrony VP, Multi-Product Capabilities Leader in Kansas City, Kansas
Job Description:
Role Summary/Purpose
At Synchrony, we enable commerce by delivering the leading financial ecosystem that connects our partners and our customers through world-class technology, products, and capabilities. Our partners and customers are at the forefront of everything that we do.
As a critical member of the Product organization, the VP, Multi-Product Capabilities Leader, is responsible for facilitating growth of Synchrony's acquisition channels through innovation, enhancement and leading development of a Synchrony strategic imperative, coordinating across all of Synchrony's platforms in partnership with leaders from each area. This individual will continue innovation within our Prequalified space while coordinating cross-functional teams to deliver industry leading prequalification capabilities. The ideal candidate should be comfortable with ambiguity, be able to operate in a fast-moving, agile environment, be willing to serve as a team player with strong collaborative skills, and act as an owner, proactively taking initiative.
We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.
Essential Functions/Responsibilities
Manage, develop, and drive delivery of enhancements within Synchrony's Prequalification channel
Innovate through collaboration with other Product leaders to align on enhancement opportunities, requests, and priorities
Lead development of goals and socialize enterprise-level vision for Synchrony's Prequalification product and capabilities
Partner with cross-functional leaders to understand next generation requirements in support of Synchrony's clients and partners
Drive enhancements that establish and continue to deliver a best-in-class product solution
Understand and apply industry insights, consumer intelligence and market analysis to benchmark Synchrony's Prequalification product against market in collaboration with customers, UX team, research team, and others as required.
Partner with Digital Analytics to build upon and enhance existing reporting and KPIs; drive related communication to stakeholders around growth and to identify data-driven opportunities
Lead product communications to stakeholders regarding product vision, goals, enhancement roadmap, KPIs, and other relevant items as required
Lead cross-functional teams in a matrixed environment
Qualifications/Requirements:
Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of product development and technology integration experience in the credit card, financial services or technology industries
Demonstrated experience within prequalification and/or personal installment loan space
Minimum of 7 years Product Management experience that includes:
Leading large complex programs over multiple releases
A proven track record of launching new products or applications with demonstrated business impact
Ability to influence and coordinate multi-functional teams
Minimum of 3 years of demonstrated experience of effective verbal and written communication skills across functions and multiple levels of leadership
Desired Qualifications:
Credit card, consumer finance, payments, financial services or retail services industry experience.
3-5+ years experience in Prequalification and/or personal installment loan space
Strong agile experience preferably in product management
Outstanding communications, relationship building, influencing and collaboration skills.
Demonstrated strong quality/process improvement experience, with relevant examples that improved business performance and customer experience
Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing environment.
Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed, and quickly changing business environment.
Strong technical knowledge (financial services)
Strong UX / customer experience focus
Understanding of regulatory environment governing financial services and Preapproved capabilities
Current on financial services, payments industry trends, competitors, emerging technologies and companies
Proactive, self-starter with a high degree of self-initiation
Grade/Level: 13
The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Marketing