Fiserv Technical Product Director in Kansas City, Kansas
What does a great Technical Product Director do?
We are currently seeking a Technical Product Director to join our Debit Product Management team.
The Technical Product Director is accountable for ensuring the product strategy and vision is embodied in the delivered releases of Fiserv’s mission critical mobile banking products. This position is responsible for making product functionality decisions within the software development life-cycle to ensure this vision is delivered to the market in an authentic and timely fashion. To adequately fulfill these responsibilities the position requires a candidate to maintain knowledge of debit technology and industry trends.
This is a great opportunity to join a team in charge of the industry’s leading debit product solutions. You will play a key role for growing the capability of our product range that currently offers mobile financial services applications for over 2,500 financial institutions and provides services to millions of consumers. This may also be your chance to enter into the fast-paced and challenging area of mobile and tablet technology - a field that is revolutionizing the way consumers manage their financial lives and lead a product line that is extremely well positioned for explosive growth over the next few years.
Successful candidates should be comfortable with high degrees of complexity that demand significant conceptualization and initiative.
As as Technical Product Director you can look forward to:
•Manage feature backlogs for large releases across multiple scrum teams in different locations to turn product strategy and vision into working software
•Work closely with Product Management, Business System Analysts, UX, Development and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned.
•Manage release level scope collaborating very closely with a team of excellent Product Owners.
•Provide clear vision, direction and scope decisions for the product backlog and release plans.
•Participate in the evolution of the SDLC
•Collaborate and evangelize detailed product roadmap plans, feature details and technical dependencies with other business units and divisions
•Lead and coordinate discussions with cross functional teams to troubleshoot and resolve client related issues
•Lead technical and operational discussions with clients
•Make product functionality decisions and compromises that deliver the maximum amount of business value into products given the inherent constraints of budgets and timeframes.
•Participate as a key stakeholder and author in the process of developing product enhancement and feature suggestions that will increase the degree to which products meet market needs.
•Serve as the subject matter expert on his/her assigned product.
•From time to time, speak to clients and internal stakeholders about areas of their expertise regarding the product.
•Participate in the creation of product launch plans, release notes and help ensure supporting product documentation exists such as- accurate sales collateral, product functionality Guides, implementation support documentation, etc.
•Monitor product usage to observe trends to make data driven decisions for enhancements, new features and products.
•Ability to successfully manage relationships with internal development partners to create successful cross-product initiatives.
•Influence the creation and modification of operational processes based on a customer and business focus to ensure quality customer and partner interactions.
You are someone who:
•Well-developed negotiation and decision-making skills
•Entrepreneurial attitude with leadership skills to leverage matrix organizations
•Strong communication skills, both oral and written, to concisely communicate key issues/results in a manner appropriate to the audience, including the executive level
•Ability to build relationships with and influence other functional areas as well as external entities
•Discretion and impact of decisions: Makes key decisions that impact operational initiatives
•Organization and time management skills: Operates independently with minimal guidance by management
Basic Qualifications for Consideration:
•Bachelors degree in a technology or business field
•Minimum of 4 years of experience in a technical/software product management, technical lead or technical project management role
•Advanced software development life cycle knowledge
•Strong technical understanding of internet and mobile technologies preferred
•Knowledge of financial services and technology industry products and practices is a plus