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Dairy Farmers of America Supply Quality Program Manager – Co-Manufacturers in Kansas City, Kansas

Position : Supply Quality Program Manager – Co-Manufacturers

Location : Kansas City, Kansas

Requisition ID: : 18329

Drive the Supply Quality Co-Manufacturer program compliance and support and ensure the effectiveness of the DFA approved Vendor Program. Build effective partnerships across the value chain to drive a best in class supply quality program. Be accountable for the Supply Quality Co-man management within DFA. Develop the structure of supplier compliance as per DFA supplier expectations, company policies, and per supply quality policies and procedures. Implement Center of Excellence strategic initiatives.

Job Duties and Responsibilities:

Leadership/People and Cross-Functional Management

  • Manage contract manufactures compliance to supplier expectations within DFA

  • Manage contract manufacturers adherence to Food Safety Modernization Act (FSMA) requirements; this includes process validation reviews, raw material hazard analysis, and risk assessment

  • Conduct food safety records assessment to ensure the hazard management under preventive controls is assessable, supply chain controls are being met, and suitable verification is performed to ensure compliance

  • Assess that vendor food safety details and laboratory testing criteria meets supply chain controls. Drive vulnerability assessment criteria for vendor compliance

  • Develop co-manufacturer specification compliance verification program through competitive sensory and quality attributes analysis and Quality Improvement Plans.

  • Partner with R&D team and the business to create finished product specifications including manufacturing specifications for finished goods produced by contract manufacturers.

  • Ensure specification compliance by co-manufacturers through quality improvement meetings, Key Performance Indicators and onsite assessments.

  • Harness knowledge from external technical and reference organization's and propagate learning’s and best practices within the organization

  • Understand and share best practice/trends internally (across BUs) and externally (attend/sit within identified trade associations)

  • Develop metrics and maintain a Co-Man “score-card” to provide visibility to performance to cross-functional partners.

Program Management

  • Ensure compliance of all vendor documentation, validation studies, and preventive controls for ready to eat finished goods and specific strategic customer finished goods.

  • Manage the co-manufacturer assessment schedule.

  • Partnering with Procurement to develop, maintain approved co-man lists and selection criteria.

Tactical activities

  • Execute Co-Man Qualification and food safety records assessment including raw material vendors as needed.

  • Assess Co-Man food safety plans to ensure FSMA compliance, consumer, as well as brand protection

  • Drive closure of assessment finding corrections for acceptance; ensure closure of all assessments in timely manner

  • Lead co-man non-conformance reviews. Provide oversight for Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA). Manage and coordinate resolution of co-man complaints across DFA by troubleshooting issues and facilitating issue resolution

  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Minimum Requirements:

Education and Experience

  • Master’s Degree in food science, Biological sciences, or chemical/food engineering

  • 3-5 years’ minimum experience within food and beverage industry working with vendor management, auditing, and process reviews for FSMA compliance

  • Strong background in supply quality, raw materials (ingredients & packaging), food safety, food processing technologies, FSMA, HACCP, risk assessment, finished good specification development, process control/sensory evaluation protocols.

Knowledge, Skills and Abilities

  • Must be willing to travel 50-75% of the time (up to 2 weeks per month)

  • Able to represent the needs and interests of DFA with vendors

  • Able to manage supplier relationships with the appropriate level of business acumen

  • Able to work with cross-functional teams at multi levels within the organization

  • Able to communicate clearly and effectively, both verbally and in writing

  • Able to interact positively and work effectively with others (interpersonal skills)

  • Skill in problem solving and complaint resolution

  • Skill in leadership and coaching

  • Skill in conflict management skills

  • Must be able to read, write and speak English

An Equal Opportunity Employer