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Otis Elevator Company Service Supervisor in Kansas City, Kansas

Date Posted:



United States of America


OT517: TMK - KANSAS CITY, KS 1100 West Cambridge Circle Dr, Kansas City, KS, 66103 USA

Otis Elevator Company is searching for a highly motivated Maintenance Supervisor to lead all service operations activities in their assigned territory. This individual will be responsible for day-to-day management and training of field supervisory staff, employee selection, field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you. We are seeking a motivated, top performing field operations professional to deliver high quality products/services that meet customer needs.

Job Responsibilities:

  • Ensuring field employee safety

  • Meeting with customers to ensure obligations and expectations are achieved

  • Directing the performance of field maintenance and contractual service operations

  • Conducting field education training with field workforce

  • Maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor and materials

  • Improving efficiencies, managing route schedules and callback rates

  • Providing technical support

  • Authorizing repair orders and tracking completion

  • Managing labor and material investments within budget

  • Leading change to better efficiency and communication

    Education :

  • High school education required; BA/BS degree preferred or equivalent relevant work experience


  • Experience with leading a team of technicians is preferred

  • Elevator industry is desired, but not required

  • Candidates must have excellent communication skills and leadership skills and be able to work in a highly team-oriented and dynamic environment

  • Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must

  • Candidates must have strong computer and technology skills, business acumen and a passion for customer service.

    Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.