Kansas Works Jobs

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Hollywood Casino Kansas Speedway is currently looking for a Dual Rate Poker Host to join the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

DEALER ROLE

• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.

• Ability to deal poker in order to provide a courteous and entertaining experience.

• Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met.

• Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.

• Sponsor new dealers as needed in order to provide new hires with adequate on the job training.

• Protect the integrity of the game through visual observation of all guests and game layout

• Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats.

• Present oneself as a credit to the Company and encourages others to do the same.

• Performs accurate chip transactions.

• Observe all customer bets.

• Notify Poker Leadership immediately of any irregularities or any customer requests which are outside of a Poker Dealer's authority or knowledge.

• Meet department uniform, appearance and grooming requirements.

• Must adhere to regulatory, department and company policies

• Perform all job duties in a safe and responsible manner.

• Perform other job related and compatible duties as assigned.

  HOST ROLE

• • Operate computerized and/or manual poker seating reservation system.

• Assist in coordinating general requests from guests and players within the poker room with various departments, including basic host functions.

• Assist in coordinating poker tournaments and other special events within the poker room.

• Maintain familiarity with company activities and events and responds to customer inquiries.

• Responsible for maintaining an impressed bank and ensuring the impressed bank is balanced at all times.

• Perform daily chip transfers from the main bank to the poker bank.

• Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner.

• • Meet department uniform, appearance and grooming requirements.

• Must adhere to regulatory, department and company policies.

• Perform all job duties in a safe and responsible manner.

• Perform other job related and compatible duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent

• Two years progressively more challenging experience in a gaming operations role, poker experience required

• Must be proficient in Microsoft applications

• Ability to understand and analyze Budget & P&L Statements

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,

Possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Job/Display ID: 2023-108675

External Company URL: http://www.pennentertainment.com/

Street: 777 Hollywood Casino Boulevard