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Dairy Farmers of America Corporate Concierge in Kansas City, Kansas

Position : Corporate Concierge

Location : Kansas City, Kansas

Requisition ID: : 11617

Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.

Job Duties and Responsibilities:

  • Answer and screen incoming calls; greet callers, provide information, transfer calls, and take messages​

  • Administer main voicemail

  • Produce monthly phone reports

  • Follow security protocols and office procedures

  • Assist with facility access badges

  • Maintain an organized reception area

  • Submit building work orders as requested

  • Provide administrative services as needed

  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned

Minimum Requirements:​

Education and Experience

  • High School Diploma or GED required ​

  • 2 years of reception, administrative, or business experience

Knowledge, Skills and Abilities

  • Highly skilled in greeting visitors and directing them to the right person or section​

  • Possess strong organizational skills and has ability to handle multiple tasks with attention to detail

  • Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint

  • Knowledge of administrative and clerical procedures

  • Knowledge of customer service principles and practices

  • Able to communicate clearly, concisely and courteously with clients, customers, guests and staff

  • Able to operate phone system

  • Must be able to read, write and speak English

An Equal Opportunity Employer