AT&T Client Solutions Executive II (government) in Kansas City, Kansas
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
As a direct sales position in Public Sector, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities. Key Roles and Responsibilities: Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e. Billing/installation/customer issues). Establishes/maintains productive long-term client relationships. Supports in presenting products, services and migrations that can benefit customer needs. Demonstrates broad and strong working knowledge of the organization’s entire product/service line. Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions. Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures, and culture. Owns account relationship, responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement. Effectively influences customers to diffuse potential problems. Aids in devising direct sales plans/strategies. May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects. May support less experienced sales team through coaching or mentoring. Works on complex projects. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities. Education: Typically requires a bachelor’s degree but it is not required. Experience: Typically requires 5-8 years direct complex sales work experience. Supervisory: No
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We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.