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Geico Claims Customer Service Representative in Kansas City, Kansas

Claims Customer Service Representative

Kansas City, Kansas, United States at https://geico.referrals.selectminds.com/jobs/12333/other-jobs-matching/location-only


CSR Claims at http://geico.referrals.selectminds.com/landingpages/csr-claims-opportunities-at-geico-159

200000HDRequisition #

ClaimsCustomer Service Representative – Kansas City, KS

Salary:$18.64 per hour, $37,559.60 annual

Salarywith a Bachelor’s Degree: $19.63 per hour, 39,559.60 annual

Note: The safety of our associates, bothcurrent and future, is GEICO’s highest priority. At this time, most of ourassociates are working remotely due to the current COVID-19 pandemic.Candidates who are selected for this position will be trained remotely and mustbe able to work from home in a designated work area. Once GEICO determines it is safe forassociates to return to the office, candidates may be required to work in ourLenexa, KS office.

Job Duties & Responsibilities

Exceptional insurance claims handling is one of the key ways that GEICO stands out from our competition! Our professional Claims Representatives are the first point of contact for customers involved in accidents and deliver on GEICO's promise to be there when they need us most.

Accidents and natural disasters are traumatic experiences, and it takes a special person to empathize and provide outstanding customer service during these situations. Through our industry-leading, paid training, we'll teach you the fundamentals of insurance claims handling. After training, you will assist customers throughout the claims process and settle undisputed non-injury claims.

Candidate Qualifications

  • High school diploma or equivalent

  • Good customer service skills or prior experience

  • Demonstrated timely, consistent job attendance history

  • Solid computer, grammar and multi-tasking skills

  • Strong attention to detail, time management and decision-making skills

  • Must be comfortable working in a fast-paced, high-volume call center

Career Opportunities

At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average two promotions within the first three years. At GEICO,

  • We provide on-going training to help you learn your job

  • We encourage professional development through GEICO University, our companywide training and development program

  • We provide constant coaching and feedback to help you develop your skill

  • We offer opportunities to advance your career and become a lead, coach, trainer, or supervisor

If you are ready for a challenging and rewarding work environment, GEICO has the career path for you.

About Geico

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

  • 401(k) and profit-sharing plans

  • Medical, dental, vision and life insurance

  • Paid vacation, holidays and leave programs

  • Tuition reimbursement

  • Associate assistance program

  • Flexible spending accounts

  • Business casual dress

  • Fitness and dining facilities (at most locations)

  • Associate clubs and sports teams

  • Volunteer opportunities

  • GEICO Federal Credit Union

  • Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.

How to Apply

Click "Apply for Job" to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for