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Hutchinson Clinic, P.A. Insurance Estimates Representative in Hutchinson, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/11747074


Provide cost estimates to patients for planned procedures. Work creatively to develop feasible plans for payment. Providing exceptional customer service is paramount to success.

Essential Functions & Responsibilities:

+ Utilize insurance coverage information to develop cost estimates for upcoming procedures and services.

+ Communicate with patient by phone or in person the estimated cost and work with them to develop a viable plan for payment of their portion.

+ Identify, research and resolve patient billing complaints and concerns.

+ Communicate with other internal/external teams, departments and facilities as needed for dispute resolution and correct billing issues.

+ Consistently demonstrate good use of time and resources.

+ Attend training events and maintain competency as required to perform duties.

+ Regularly support compliance and accreditation efforts as assigned (e.g., OSHA, HIPAA).

+ Be familiar with and consistently implement.


+ Experience: Six months working with health insurance/medical billing and customer service experience required.

+ Education: High School Education or equivalent required.