Northland Communications Customer Care Representative in Hays, Kansas
Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
Eagle Communications is looking for a Full-Time Customer Service Representative to join our team in Hays, KS! Qualified applicants will have the ability to work in a positive environment in which team members are focused on providing an excellent customer experience.
A minimum of 2 years? experience in customer service is preferred with a focus on sales. Team members will process payments, initiate conversation, answer calls, and schedule work orders and service calls.
Applicants must be able to:
learn and sell Eagle Broadband products and services,
be self-motivated and goal-oriented, as well as support company goals and objectives to drive positive sales growth.
Applicants must demonstrate excellent organizational skills and the ability to multitask.
Strong verbal and written communication skills, moderate computer knowledge, along with effective leadership ability are desired.
Compensation is commensurate with experience, along with a competitive benefits package including health insurance, 401(k), and paid vacation.
Applications will be accepted until the position is the position is filled. The selected candidate will be required to pass a criminal history background check and pre-employment drug screen. Eagle Communications is an EEO employer.