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HaysMed Clinic Office Assistant - Family Medicine Clinic (Full-time; Days) in Hays, Kansas

Performs basic clerical and receptionist duties by maintaining the physical environment of the area. Transcribes physician's orders, copies records, relays messages, prepares, compiles and maintains various records.

  • Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay.

  • Documents indicated signs/symptoms and consent for treatment.

  • Completes and maintains registration process.

  • Schedules appointments, tests and procedures.

  • Maintains current knowledge of ICD-9 and CPT codes.

  • Maintains fax queue.

  • Sends patient communication regarding appointments/tests/procedures.

  • Receives/distributes mail, answers phones, screens and directs caller’s retrieves records from storage; and maintains reception/waiting area.

  • Prepares, maintains and files/scans records.

HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:

Primary – required (routine) to do the job;

Secondary – required for the job, but mostly be exception; and

None – no approved access

Description of Information


Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion


Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates


Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical


Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes


Infection Control: Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids and bio hazardous materials as it applies to your daily work environment.

Patient Interaction: Frequent

Education/Experience: High school graduate or equivalent required; clerical experience and medical terminology preferred; basic computer knowledge required.

Certificates and Licenses: Additional certification may be required and specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.

Requisition ID: 2023-29950

of Openings: 1

External Company Name: HaysMed

External Company URL: https://careers-haysmed.icims.com/

Street: 2509 Canterbury Dr