Kansas Works Jobs

Kansas Works Logo

Job Information

Central Consolidated Inc Service Dispatcher in Garden City, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11523342

HVAC Service Dispatch

Responsible for maintaining service work orders and schedules for service technicians. The right candidate will be highly detailed oriented, accurate and organized. This person will ensure a high quality standard and consistency of service in their position in accordance to Central Consolidated standards providing the customer with an exceptional experience.

Job Responsibilities

+ Answer incoming phone calls from customers.

+ Understand the needs of the customers and create work orders from these calls.

+ Schedule the work load for multiple service technicians.

+ Answer incoming phone calls from the service technicians

+ Create purchase orders for service technicians.

+ Order parts and schedule equipment as required for work orders.

+ Coordinate with project manager’s dispatch of service technicians to construction jobs.

+ Track open work orders for requirements to complete.

+ Pricing service repairs.

+ Assist in billing.

+ Available for special projects as needed.