Central Consolidated Inc Service Dispatcher in Garden City, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/ada/r/jobs/11523342
HVAC Service Dispatch
Responsible for maintaining service work orders and schedules for service technicians. The right candidate will be highly detailed oriented, accurate and organized. This person will ensure a high quality standard and consistency of service in their position in accordance to Central Consolidated standards providing the customer with an exceptional experience.
+ Answer incoming phone calls from customers.
+ Understand the needs of the customers and create work orders from these calls.
+ Schedule the work load for multiple service technicians.
+ Answer incoming phone calls from the service technicians
+ Create purchase orders for service technicians.
+ Order parts and schedule equipment as required for work orders.
+ Coordinate with project manager’s dispatch of service technicians to construction jobs.
+ Track open work orders for requirements to complete.
+ Pricing service repairs.
+ Assist in billing.
+ Available for special projects as needed.