Army & Air Force Exchange Service CUST EXPERIENCE ASSOCIATE in Fort Riley, Kansas

Job Description

RESPONSIBLE FOR DRIVING THE CUSTOMER EXPERIENCE THROUGH PROACTIVE AND CUSTOMER FOCUSED BEHAVIORS AND ACTIONS. ACTIVELY EVALUATES CUSTOMERS NEEDS BY LISTENING, PROVIDING SOLUTIONS AND MAKING RECOMMENDATIONS TO MAXIMIZE CUSTOMER SATISFACTION AND EXCHANGE BRAND LOYALTY.

**INT Customer Experience Associate

WE ARE SEEKING A FRIENDLY, CUSTOMER-SERVICE ORIENTED PERSON TO JOIN OUR TROOP STORE TEAM LOCATED AT MARSHALL AIRFIELD. THE SUCCESSFUL APPLICANT WILL BE SOMEONE WHO POSSESSESS GREAT LEADERSHIP ASSETS, EXCEPTIONAL CUSTOMER SERVICE SKILLS, AND THE ABILITY TO WORK AS PART OF A TEAM AS WELL AS INDEPENDENTLY TO ACCOMPLISH GOALS. *MUST BE ABLE TO WORK SHIFTS VARYING BETWEEN THE OPERATION HOURS OF 0630-1730 MON-FRI FLEXIBLE HOURS DAYS AND EVENINGS AND HOLIDAYS.AVAILABILITY TO INCLUDE HOLIDAYS AND WEEKENDS.*

**MUST BE AT LEAST 21YEARS OF AGE.

ASSESSMENT MUST BE COMPLETED TO BE CONSIDERED FOR EMPLOYMENT.**

**This position is being filled for the Troop Store #1 facility located at Bldg. 720 Ray Rd. Marshall Field. Fort Riley, KS 66442.

For additional information regarding these positions, please contact the Riley Exchange HRO at (785) 784-4430 or visit our office at the Custer Hill Mini Mall Food Court (inside the Furniture Store) Bldg. 6914 Warren Road, Fort Riley, KS 66442.**

Job Qualifications

COMPLETION OF HIGH SCHOOL OR THE EQUIVALENT. RETAIL EXPERIENCE, DEMONSTRATED WILLINGNESS AND POTENTIAL FOR ADDITIONAL RESPONSIBILITY.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

MUST BE 21 YEARS OR OLDER.

MUST BE AVAILABLE TO WORK ALL SHIFTS TO INCLUDE DAYS, EVENINGS, WEEKENDS, AND HOLIDAYS.

MUST COMPLETE ONLINE ASSESSMENT TO BE CONSIDERED FOR EMPLOYMENT.

Vacancy Number: H-009224-2018

Our Focus: We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Title: CUST EXPERIENCE ASSOCIATE

Exchange Location: United States - Kansas - Fort Riley

Facility Name: RILEY TROOP STORE 1

Employment Category: Intermittent

Career Area: Retail Operations

Job Grade: 1

Job Tier: 0

Supervisor: No

Salary Minimum: $7.25

Salary Maximum: $15.51

Number of Positions Remaining: 1

Removal Date: 22-Apr-2018