Army & Air Force Exchange Service CUST EXPERIENCE ASSOCIATE - Jewerly in Fort Riley, Kansas

Job Description

RESPONSIBLE FOR DRIVING THE CUSTOMER EXPERIENCE THROUGH PROACTIVE AND CUSTOMER FOCUSED BEHAVIORS AND ACTIONS. ACTIVELY EVALUATES CUSTOMERS NEEDS BY LISTENING, PROVIDING SOLUTIONS AND MAKING RECOMMENDATIONS TO MAXIMIZE CUSTOMER SATISFACTION AND EXCHANGE BRAND LOYALTY.

**MUST BE 21 OR OLDER

AVAILABILITY:**

MONDAY - SATURDAY 0830-2230 SUNDAY 0930-2030**

**MUST HAVE FLEXIBLE SCHEDULING AND THE ABILITY TO WORK UP TO 34 HOURS PER WORK WEEK.GOOD CUSTOMER SERVICE AND CONFLICT RESOLUTION SKILLS. GOOD COMMUNICATION SKILLS AND ABLE TO COMPREHEND COMPLEX WRITTEN AND SPOKEN DIRECTIONS. ABLE TO WORK AS PART OF A TEAM AS WELL AS INDEPENDENTLY TO ACCOMPLISH GOALS. FRIENDLY AND PERSONABLE.ABLE TO EFFECTIVELY INTERACT WITH CUSTOMERS, PEERS AND MANAGEMENT. STOCKING, LIFTING (UP TO 50 LBS), BENDING AND STOOPING. LOTS OF WALKING FROM TO ASSIST CUSTOMERS, CLEANING AND RETRIEVING MERCHANDISE FROM CUSTOMER SERVICE. MUST HAVE BASIC COMPUTER SKILLS AND WILL LEARN AAFES' SYSTEMS. HAVE ABILITY TO MULTI-TASK. THIS IS A REGULAR PART TIME (RPT) POSITION THAT HAS IMMEDIATE BENEFITS SUCH AS MEDICAL/DENTAL/LIFE INSURANCE, 401K, PAID HOLIDAY AND VACATION/SICK LEAVE.

ASSESSMENT MUST BE COMPLETED TO BE CONSIDERED FOR EMPLOYMENT.

This position is being filled for the Riley Main Store facility located at 2210 Bldg. Trooper Dr., Fort Riley, KS 66442.**

For additional information regarding these positions, please contact the Riley Exchange HRO at (785) 784-4430 or visit our office at the Custer Hill Mini Mall Food Court (inside the Furniture Store) Bldg. 6914 Warren Road, Fort Riley, KS 66442.**

Job Qualifications

COMPLETION OF HIGH SCHOOL OR THE EQUIVALENT. RETAIL EXPERIENCE, DEMONSTRATED WILLINGNESS AND POTENTIAL FOR ADDITIONAL RESPONSIBILITY.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

MUST BE AVAILABLE FOR ALL SHIFTS TO INCLUDE DAYS, EVENINGS, WEEKENDS, AND HOLIDAYS.

ASSESSMENT MUST BE COMPLETED TO BE CONSIDERED FOR EMPLOYMENT.

Vacancy Number: H-009579-2018

Our Focus: We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Title: CUST EXPERIENCE ASSOCIATE - Jewerly

Exchange Location: United States - Kansas - Fort Riley

Facility Name: RILEY MAIN STORE

Employment Category: Regular Part Time

Career Area: Retail Operations

Job Grade: 1

Job Tier: 0

Supervisor: No

Salary Minimum: $8.50

Salary Maximum: $15.51

Number of Positions Remaining: 1

Removal Date: 22-Apr-2018