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The Michaels Organization Facility Operation Manager in Fort Leavenworth, Kansas


Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.


Management/Personnel1. Provide successful leadership techniques and guidance to call center personnel.2. Supervise, hire, train, evaluate, counsel, and when necessary terminate call center personnel.3. Ensure proper policies and procedures are followed for dispatching work orders to the Maintenance Technicians.4. Resolve resident issues when necessary to ensure quality customer service.

Administrative1. General administrative work such as preparing letters, memorandums, and general correspondence, returning phone calls, coordinating meetings, taking meeting minutes, scheduling training, etc.2. Records and maintains complex, confidential, or involved files, records, schedules, and spreadsheets related to Facilities projects, programs, renovations, and personnel issues.3. Performs a variety of statistical and accounting duties and compiles data for preparation of monthly financial reports and/or periodic reports.4. Acts as a liaison between suppliers, vendors, and contacts.5. Assists with the preparation of RFPs (requests for pricing), scopes of work and construction or service contracts/agreements as directed.6. Assists with procurement of goods & services. Research products and obtain competitive bids/cost estimates.

Human Resources/Risk Management1. Provides human resources support to all facilities team members to include processing payroll, address changes, direct deposit requests, insurance, new hire and termination documentation and distribution of payroll records to supervisors on a weekly basis.2. Tracks all incidents and reporting related to work place injuries and residential property matters.

IT/Communications1. Assists with IT and Communications support acting a as liaison between telephone, cable and internet providers for all Villages of Benning buildings.2. Acts as liaison between the corporate IT Department and on-site personnel to resolve computer related issues.


Required Experience:

  1. Must be able to pass background investigation and drug test screening.2. Minimum 3 years administrative experience.3. Minimum 1 year demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff.4. Proficient in all Microsoft Office Programs and the on-site rental system as applicable to job responsibilities.

Required Education/Training:

  1. High School Diploma or GED2. Valid Driver’s License and acceptable driving record.3. All specific certifications required by law.4. Must successfully complete all required courses, classes, and training provided by MMS.

Required Skills and Abilities:

  1. Must be able to work as part of a team, as well as complete assignments independently.2. Must be able to work in a fast-paced and customer service-oriented environment.3. Perform duties under pressure and meet deadlines in a timely manner.4. Must be able to read and write legibly to complete required maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instruction from staff and residents.5. Prioritize and manage daily workload to ensure successful completion.6. Take instructions from supervisors.7. Exercise problem-solving skills.8. Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.

Working Conditions:

  1. Must be flexible and able to work evenings, weekends and holidays if required for emergency situations.2. Frequently indoors & outdoors in all conditions.3. Occasional need to operate company provided transportation and/or personal transportation to perform routine job responsibilities.4. Working in a maintenance environment may result in occasional exposure to dust, fumes, solvents, adhesives, variable lighting conditions and noise.

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Job LocationsUS-KS-Fort Leavenworth

ID 2022-3983

Category Maintenance


Schedule Full-Time

Type Regular