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Susan B. Allen Memorial Hospital REGISTRATION/COMMUNCIATION CLERK PT (#1768, 1811) in El Dorado, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12450695

JOB DESCRIPTION:\ PT 64 HRS PER PAY PERIOD. SOME HOLIDAYS AND WKNDS\ \ ESSENTIAL FUNCTIONS:\ 1. Responsible for accurate and timely registration for all hospital registrations including, but not limited to ER, out-patients, in-patients, Clinic and Observation customers.\ 2. Responsible for knowledge of and obtaining all pre-certification information prior to registration, from doctors offices and/or insurance companies for both inpatient andoutpatient registrations, per insurance requirements.\ 3. Responsible for contributing to customer relations by providing excellent customer service with immediate assistance to a prompt, easy and friendly registration process,contributing positively to patient satisfaction.\ 4. Scan documents to patient accounts under correct form name.\ 5. Responsible to be immediately available, as the first person in contact with emergency patients as they arrive to the Emergency Room, and to inquire about patient condition inorder to provide appropriate triage notification to Emergency personnel. Responsible for providing very good customer service, contributing to increased patient satisfaction.\ 6. Responsible for monitoring numerous alarm systems and take appropriate actions according to policy and procedure.\ 7. Responsible for taking appropriate action during downtime of phone, alarm and or computer system.\ 8. Responsible for correctly paging physicians, CRNAs and emergent pages.\ 9. Responsible for routing all incoming and outgoing calls to appropriate extensions.\ 10. Responsible for customer dismissals, by verifying accurate dismissal information, documenting according to department guidelines and performing accurate dismissal in computersystem.\ 11. Depending on shift, responsible for distributing Emergency Department record to appropriate physician and provide information to Accounting and Health Informations, stuffstatements and UB-92s accurately, prepare daily census and any routine routing functions.\ 12. Displays enthusiasm, an interest for work and a willingness to expand professional knowledge base.\ 13. Responsible for retaining and performing any routine changes in Registration and Communication process, keeping abreast of any insurance updates or requirements and attendingseminars as requested.\ 14. Responsible for demonstrating knowledge of departmental responsibilities during emergent alarms, knowledge and whereabouts for departmental manuals.\ 15. Performs other duties as assigned.\ \ QUALIFICATIONS\ Knowledge, Skills, and Abilities:\ Ability to read, spell, write clearly, calculate and type accurately. Skills in performing Excel and Word functions. Communication and computer skills. Phone Etiquette.\  

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