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Kansas Employer Customer Service Professional in Chanute, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12367526

Job Description:

We are looking for a Customer Service Professional to join our team in Chanute, KS. You will work on a fast-paced team of individuals providing customer support to all Bridgewood Cabinetry customers. This is an on-site position, Monday-Friday 8am-4:30pm.


  • Maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customers needs; contacting the correct internal parties, and ensuring the problem is resolved.
  • Contribute to team effort by accomplishing related tasks as needed
  • Professionally handling phone calls and emails from customers and dealers
  • Identify and assess customers needs to achieve satisfaction
  • Develop a working knowledge of all Bridgewood Cabinetry products and processes in order to best answer customer questions
  • Communicate internally with our business office and production office for up to date and accurate order information