Union Bank and Trust Company Personal Banker - Bonner Springs in Bonner Springs, Kansas
POSITION SUMMARY: The Personal Banker builds and maintains strong customer relationships. They provide exceptional service, process transactions, place customers in appropriate account, cross-sell other bank services and refer customers to other departments as appropriate. The primary focus of this role is to be a leader in sales behind the teller line.
Embrace the Union Bank culture by delivering a high level of customer service and professionalism.
Accept and accurately process all financial transactions.
Assist customers with all account requests.
Proactively build customer relationships to uncover account and lending needs.
Lead by example, support and assist branch in achieving goals set by management on a consistent basis.
Review and maintain knowledge of products, fees and policies, and stay current on offerings for product suggestions.
Research and resolve customer questions and concerns in a timely manner.
Proactively participate in ongoing trainings, coaching, and mandatory meetings to ensure continued growth.
Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
Regular & reliable attendance is an essential function of this position.
Perform other job related duties as assigned.
Previous banking and/or demonstrated sales experience.
Proven abilities in cross-selling Union Bank’s products, services and referrals.
Spanish fluency preferred.
Basic math and proficient computer skills.
Cash handling and customer service experience preferred.
Sedentary work lifting or carrying up to 50 pounds occasionally.
Ability to stand and/or walk for prolonged periods of time.
Indoor work-not exposed to outdoor elements or hazards.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS (https://www.ubt.com/ubt-employment-terms-conditions) BEFORE PROCEEDING WITH YOUR APPLICATION.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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