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Union Bank and Trust Company Personal Banker - Bonner Springs in Bonner Springs, Kansas

POSITION SUMMARY: The Personal Banker builds and maintains strong customer relationships. They provide exceptional service, process transactions, place customers in appropriate account, cross-sell other bank services and refer customers to other departments as appropriate. The primary focus of this role is to be a leader in sales behind the teller line.

ESSENTIAL FUNCTIONS:

  • Embrace the Union Bank culture by delivering a high level of customer service and professionalism.

  • Accept and accurately process all financial transactions.

  • Assist customers with all account requests.

  • Proactively build customer relationships to uncover account and lending needs.

  • Lead by example, support and assist branch in achieving goals set by management on a consistent basis.

  • Review and maintain knowledge of products, fees and policies, and stay current on offerings for product suggestions.

  • Research and resolve customer questions and concerns in a timely manner.

  • Proactively participate in ongoing trainings, coaching, and mandatory meetings to ensure continued growth.

  • Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.

  • Regular & reliable attendance is an essential function of this position.

  • Perform other job related duties as assigned.

    QUALIFICATIONS:

  • Previous banking and/or demonstrated sales experience.

  • Proven abilities in cross-selling Union Bank’s products, services and referrals.

  • Spanish fluency preferred.

  • Basic math and proficient computer skills.

  • Cash handling and customer service experience preferred.

    WORKING ENVIRONMENT:

  • Sedentary work lifting or carrying up to 50 pounds occasionally.

  • Ability to stand and/or walk for prolonged periods of time.

  • Indoor work-not exposed to outdoor elements or hazards.

    PLEASE VIEW THE APPLICANT TERMS & CONDITIONS (https://www.ubt.com/ubt-employment-terms-conditions) BEFORE PROCEEDING WITH YOUR APPLICATION.

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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