Job Information
Randstad US call center agent in leawood, Kansas
call center agent.
leawood , kansas
posted april 15, 2024
job details
summary
$18 - $19 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4514618
job details
We are looking for an experienced Call Center/ Customer Service Rep to work for a growing healthcare company. The right candidate will have experience providing high volume customer service over the phone, via email, and online chats. Must have great communication skills, and be comfortable working independently. Schedule: 9am - 6pm OR 10am - 7pm, Monday - Friday
salary: $18 - $19 per hour
shift: First
work hours: 10 AM - 7 PM
education: High School
Responsibilities
Manage 50-100 calls a day
Answer all incoming phone calls, emails and live chats
Handle and resolve all customer issues and concerns
Effectively interact with customers, clients, and other employees of the organization
Excellent inbound and outbound phone communication ability
Attention to detail and highly organized
Proficient using most Microsoft Office Applications
Skills
Call Center
Basic Computer Skills
Active Listening
Typing Skills
Telephone Etiquette
Basic Software Skills
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
LS
leah sosa
- leah.sosa@randstadusa.com